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Job Summary The Deskside Technician will provide comprehensive technical support services to the client’s campus based customers. Flexibility in working various start times (as part of overall departmental coverage from 7:00am to 7pm) and occasional work outside of normal shifts is required. Position may require after hours support via phone and E-mail. Principal Responsibilities: (Essential Funct...
Service Desk Analyst Job Summary: The Service Desk Analyst is responsible for resolving incoming contacts for technical assistance (this may include telephone, walk-in, voice mail, web, chat and email requests). Additionally, the Analyst will participate in and or lead projects as assigned by Service Desk Management. The Analyst will also take direction from the Service Desk Team Lead and Senior S...
Job Summary: The sanofi-aventis ServiceDesk Analyst is responsible for resolving incoming telephone, walk-in, web, and email requests for technical assistance. Additionally, the Analyst will participate in and or lead projects as assigned by ServiceDesk Management. The Analyst will also take direction from the ServiceDesk Team Leads and Senior Analysts. Principal Responsibilities: ? Create and sub...
Service Desk Analyst Job Summary: The Service Desk Analyst is responsible for resolving incoming contacts for technical assistance (this may include telephone, walk-in, voice mail, web, chat and email requests). Additionally, the Analyst will participate in and or lead projects as assigned by Service Desk Management. The Analyst will also take direction from the Service Desk Team Lead and Senior S...
C3I
Reno, NV, 89521
Job Summary The OSS Technician is primarily responsible for providing technical support for all On-site Support Services in steady state and for project related work. Principal Responsibilities: (Essential Function) • Maintain, troubleshoot, and provide technical support for workstations. • Provide solutions to meet client needs. • Install hardware and/or software including Blackberry’s. • Provide...
Job Summary The OSS Technician is primarily responsible for providing technical support for all On-site Support Services in steady state and for project related work. Principal Responsibilities: (Essential Function) • Maintain, troubleshoot, and provide technical support for workstations. • Provide solutions to meet client needs. • Install hardware and/or software including Blackberry’s. • Provide...
Job Summary *CANDIDATE MUST BE ABLE TO TRAVEL BETWEEN DULUTH AND ATHENS LOCATIONS* The OSS Technician is primarily responsible for providing technical support for all On-site Support Services in steady state and for project related work. Principal Responsibilities: (Essential Function) • Maintain, troubleshoot, and provide technical support for workstations. • Provide solutions to meet client need...
Job Summary: The Deskside Support Analyst, Level I will provide comprehensive technical support services to the client’s campus based customers. Principal Responsibilities: • Provide comprehensive technical support services to the Client’s internal customers and service providers. • Assess reported issues and as necessary work directly with Client’s service providers for escalation and timely issu...
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