C3I Jobs in Morristown
Job Summary: The sanofi-aventis ServiceDesk Analyst is responsible for resolving incoming telephone, walk-in, web, and email requests for technical assistance. Additionally, the Analyst will participate in and or lead projects as assigned by ServiceDesk Management. The Analyst will also take direction from the ServiceDesk Team Leads and Senior Analysts. Principal Responsibilities: ? Create and sub...
Job Summary The OSS Team Lead is responsible for coaching and assisting all OSS technicians in regards to technical and procedural support questions. Additionally, the OSS Team Lead will review open incident/work order tickets and reports to ensure follow-up and resolution. When the Operations Manager is not available, the OSS Team Lead will provide leadership and direction to the OSS Technicians....
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