Minnesota
Charter Communications Jobs in Minnesota
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Charter Communications
Walker, MI, 49544
Job Summary Responsible for saving disconnects by implementing retention programs and educating customers on positive aspects of cable. Essential Functions of the position Supervise Sales Retention Representatives and Retention Representatives. Implement retention programs in order to save customers. Introduce and provide coaching of retention programs in customer care and technical departments. S...
Charter Communications
Greenwood Village, CO, 80111
JOB SUMMARY Responsible for directing and operating customer facing provisioning systems and associated technologies including IP network provisioning, order workflow systems, and various interfaces to network and service components (such as email, voicemail, etc.) for both Residential and Commercial customers. Responsible for operating new software oriented services and platforms. Manages and coo...
Charter Communications
Worcester, MA, 01606
JOB SUMMARY Responsible for gathering data from various systems and sources to perform financial analysis, trending, forecasting, and business impact. Reviews data for enterprise wide Customer Care operations, programs and initiatives that support and enhance the Company´s commitment to customer satisfaction and revenue growth. ESSENTIAL FUNCTIONS OF THE POSITION Contribute to the Company vision o...
Charter Communications
fort worth, TX, 76155
JOB SUMMARY Responsible for coordinating and monitoring budgets, re-forecasting, and analysis of operating expenses ESSENTIAL FUNCTIONS OF THE POSITION Actively and consistently support all efforts to simplify and enhance the customer experience Prepare and review reports & other analysis as required to support account in achieving financial objectives Perform analysis of data trends on operationa...
Charter Communications
Fort Worth, TX, 76106
JOB SUMMARY Entry Level Position with Training Provided. Under close supervision, perform disconnects, downgrades, and upgrades for residential customers. Position will also be trained to complete reconnects and installations. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Perform basic installations, disconnects, rec...
Charter Communications
Greenwood Village, CO, 80111
JOB SUMMARY Responsible for executing project plans for engineering management resources as well as bandwidth transport and capacity management of network needs and forecasting. Administers company policy and provides efficient operation in the areas of planning, project development, implementation, and manages inventory for leased capacity, and numerous internal corporate customers for transport...
Charter Communications
Town and Country, MO, 63017
Job Summary Under limited supervision, perform highly complex troubleshooting and resolution of telephone customer care issues reported for customers and for internal IP network. Essential Functions of the position Perform complex troubleshooting and resolution of inbound telephone repair calls. Perform highly complex troubleshooting of telephone customer care issues (e.g. provisioning issues, swi...
Charter Communications
Sheboygan, WI, 53081
Hours: Wed, Saturday 8am to 7pm, Thur; Fri 10am to 9pm JOB SUMMARY Entry Level Position with Training Provided. Under close supervision, perform disconnects, downgrades, and upgrades for residential customers. Position will also be trained to complete reconnects and installations. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer e...
Charter Communications
Madison, WI, 53718
JOB SUMMARY Under moderate supervision, implement, maintain and support network devices and network appliances to ensure optimum network performance at all times. ESSENTIAL FUNCTIONS OF THE POSITION Actively and consistently support all efforts to simplify and enhance the customer experience Troubleshoot and fix network related issues Coordinate with internal and external departments to ensure an...
Charter Communications
Madison, WI, 53718
JOB SUMMARY: Under general supervision, assists in the planning, forecasting, implementation, and identification of resource requirements for network systems basic to moderate complexity. Monitors protocol compatibility standards, develops and implements network enhancements and makes recommendations for improvement. Responsible for network architecture and design. ESSENTIAL FUNCTIONS OF THE POSIT...
Charter Communications
Madison, WI, 53718
JOB SUMMARY: Under general supervision, assists in the planning, forecasting, implementation, and identification of resource requirements for network systems basic to moderate complexity. Monitors protocol compatibility standards, develops and implements network enhancements and makes recommendations for improvement. Responsible for network architecture and design. ESSENTIAL FUNCTIONS OF THE POSIT...
Charter Communications
Madison, WI, 53718
JOB SUMMARY Under moderate supervision, implement, maintain and support network devices and network appliances to ensure optimum network performance at all times. ESSENTIAL FUNCTIONS OF THE POSITION Actively and consistently support all efforts to simplify and enhance the customer experience Troubleshoot and fix network related issues Coordinate with internal and external departments to ensure an...
Charter Communications
Madison, WI, 53718
JOB SUMMARY: Responsible for providing guidance and direction to the Network Services team on day-to-day activities regarding monitoring the network, installation sites, trouble isolation and repair of identified and reported problems. Responsible for the hiring, training, development, and performance management of staff ESSENTIAL FUNCTIONS OF THE POSITION: Actively and consistently support all ef...
Charter Communications
Simpsonville, SC, 29681
JOB SUMMARY Responsible for Coaching and development of a team of Broadband Sales Specialists in a fast-paced, dynamic Call Center Sales environment. Accountable for meeting and exceeding established sales goals. ESSENTIAL FUNCTIONS OF THE POSITION Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork Professional and h...
Charter Communications
Louisville, KY, 40223
JOB SUMMARY Responsible for direct supervision of Internet / Phone Representatives including all activities that contribute to the diagnosis, tracking, resolution of customer initiated service troubles. ESSENTIAL FUNCTIONS OF THE POSITION Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork Supervise daily activities o...
Charter Communications
Fort Worth, TX, 76155
Job Summary Responsible for supervising the work of employees who process work orders, payments from technical staff, and route and deposit monies received from new installations Essential Functions of the position Ensure that work orders for installers, collectors, and contractors are completed and compared to the work recorded in the billing system. Supervise the daily pending report process and...
Charter Communications
Fort Worth, TX, 76155
JOB SUMMARY Responsible for managing safety programs and procedures to ensure compliance with company policies and industry regulatory requirements. Assist in creation of company policies, programs and procedures. Responsible for accident data compilation, abatement, record keeping, safety communication and awareness, and audits of field system(s). Responsible for hiring, training, development and...
Charter Communications
Worcester, MA, 01606
JOB SUMMARY Under general supervision, responsible for providing assistance to customers that have contacted us on the "Day of" and “Day after” their Installation or Service appointment. Through advanced training in our billing system, troubleshooting, conflict resolution and Charter policies and procedures, agents will be skilled to assist customers with any concerns they may have on the "Day of"...
Charter Communications
Town and Country, MO, 63017
JOB SUMMARY Responsibilities include a high level of proficiency and detailed knowledge of telephony operations , high speed internet and networks as well as experience building, implementing and troubleshooting call features, LNP, E911, and an in depth knowledge of Local Exchange Routing Guide and MSAG & ANI/ALI requirements needed to support E911. This provisioning specialist is able to navigate...
Charter Communications
Newtown, CT, 06470
Monday - Friday, 8:00 a.m. – 5:00 p.m. Join Charter and live the career you’re wired for. At Charter, we are a growing and dynamic $7+ billion Fortune 500 organization with 17,000 employees strong. Our goal is to be America’s #1 service organization in advanced video, high-speed internet and telephone service – and we need talented people like you to deliver that exceptional and unmatched experien...
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