BE THE VOICE OF AWESOME. More Than a Call Center The Front Line to Customer Happiness When XFINITY customers call with a problem, it’s up to you to help set things right. Which means you’ll need to be equal parts empathizer, negotiator, troubleshooter and techie - a think-on-your-feet multi-tasker who’s able to turn any situation around - and close the call with a smile. XFINITY’S Customer Ser...
Comcast Cable Communications Customer Service Jobs in Bowie
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DO YOU FILL THE BILL? Great With Numbers. Awesome With People. When XFINITY customers have a billing question, it’s up to you to help turn a potentially unhappy situation into an awesome, feel-good experience. This takes diplomacy, a reassuring tone, and sense of ownership over the problem and its resolution. And, of course a thorough understanding of the ins and outs of our billing systems, pr...