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Covestic Jobs in Redmond

3 jobs

Covestic is searching for Tier 2 Support Engineers to join our team. Ideal candidates will have a strong desire for correcting issues, and ensuring strong client loyalty and high satisfaction. The Support Engineer Tier 2 position performs alert-based investigation and troubleshooting of alerts fired into the SCOM monitoring solution, Tier 1 queue and escalated to the SCSM ticketing queue. The trou...
This position is a Night Shift role and will work 4 nights a week Covestic is searching for a Content Editor to serve our growing business. Ideal candidates will have a strong written and verbal communication skills along with savvy tech writing abilities. You will develop customer-facing system updates translating technical information into customer friendly updates for consumers and 3rd party p...
Covestic is looking for a Service Level Manager to lead and support a Technology Service Level Management process. The Service Manager will assist with key Continuous Service Improvement initiatives planned for the Technology Services. The key responsibilities of this role include: Managing Service Level Requirements through the Service Lifecycle into Service Level Agreements for operational serv...