CSC Customer Service Jobs in Pasadena

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Description CSC’s Customer Service department seeks focused, accountable, efficient and engaged professionals who are dedicated to and guided by a commitment to service excellence. Under the direction of the Manager, the Customer Service Representative (CSR) must respond to basic customer inquiries and problem solve by providing information, processing transactions or directing requests to other ...
Description CSC’s Energy & Natural Resources organization is seeking talented Business Development leaders with a proven track record of success. This Client Relationship Executive will sell into Utility industry clients. Multiple roles available, remote office, can be located nationwide. Essential Job Functions Provides significant utility industry expertise and client business acumen. Sells h...
Description CSC’s Diversified Industries is seeking talented a Business Development leader with a proven track record of success. This Client Relationship Executive will focus on regional retail and consumer goods company clients. Essential Job Functions Holds overall responsibility for Client Relationship at the company's senior/executive management level. Plans, directs, and controls sales an...
Description CSC’s Global Industries is seeking a talented Business Development leader with a proven track record of success. This Client Relationship Executive will focus on the Insurance Industry company clients. The successful candidate will have experience selling IT Services, overachieving multi-million dollar quotas. This this is a remote based/ home office and can be located anywhere in Nor...
Description Essential Job Functions Interfaces with end users to resolve basic problems concerning system functions reported through a problem ticket. Reviews information provided and diagnoses issue based on established, routine procedures and scripts. Resolves problems by following basic scripts. Performs routine install, move, add, and change (ICMS) activities based upon prescribed procedure...
Description Essential Job Functions Answers telephones and responds to highly complex customer questions and/or forwards call to appropriate personnel. Researches customer inquiries and responds to appropriate parties in a timely manner. Records calls, processes requests and updates account history with results of inquiry to include proper documentation. Processes and distributes incoming and...
Description Role Description: Candidate should have experience in managing call center operations. Experience with Life Insurance Policy Administration for large North American Life Insurance group highly desired. - Experience defining business requirements for call routing (ACD, IVR, agent transfers) in a high volume call center - Development and management of outbound dialing campaigns and pr...
Description Essential Job Functions Answers telephones and responds to basic customer questions and/or forwards call to appropriate personnel. Records call on account history record with results of the inquiry; initiates required confirmation without direct supervision. Researches customer inquiries and responds to appropriate parties in a timely manner. Processes customer requests by sending ...
Description CSC’s Diversified Industries is seeking talented a Business Development leader with a proven track record of success. This Client Relationship Executive will penetrate and expand the market in the Chicago area focusing on new logo development for client accounts. The ideal candidate will have experience with local retail and consumer goods companies. Essential Job Functions Holds ov...
Description Role description: The candidate filling this position will be responsible for answering business phone calls (inbound and outbound) with agents, their staff and supervising managers regarding application and / or policy requirements, including forms, premium, policy change approvals, conservation efforts, and etc . Additionally, the candidate will be responsible for processing documen...
Description Essential Job Functions Answers telephones and responds to highly complex customer questions and/or forwards call to appropriate personnel. Researches customer inquiries and responds to appropriate parties in a timely manner. Records calls, processes requests and updates account history with results of inquiry to include proper documentation. Processes and distributes incoming and...
Description Essential Job Functions Answers telephones and responds to highly complex customer questions and/or forwards call to appropriate personnel. Researches customer inquiries and responds to appropriate parties in a timely manner. Records calls, processes requests and updates account history with results of inquiry to include proper documentation. Processes and distributes incoming and...
Description Essential Job Functions Answers telephones and responds to highly complex customer questions and/or forwards call to appropriate personnel. Researches customer inquiries and responds to appropriate parties in a timely manner. Records calls, processes requests and updates account history with results of inquiry to include proper documentation. Processes and distributes incoming and...
Description Essential Job Functions Answers telephones and responds to moderately complex customer questions and/or forwards call to appropriate personnel. Researches customer inquiries and responds to appropriate parties in a timely manner. Records calls, processes requests and updates account history with results of inquiry to include proper documentation. Processes and distributes incoming...
Description CSC’s Global Industries is seeking a talented Business Development leader with a proven track record of success. This Client Relationship Executive will focus on the Insurance Industry company clients. The successful candidate will have experience selling IT Services, overachieving multi-million dollar quotas. This this is a remote based/ home office and can be located in the Midwest....
Description Essential Job Functions Answers telephones and responds to moderately complex customer questions and/or forwards call to appropriate personnel. Researches customer inquiries and responds to appropriate parties in a timely manner. Records calls, processes requests and updates account history with results of inquiry to include proper documentation. Processes and distributes incoming...
Description Essential Job Functions Answers telephones and responds to basic customer questions and/or forwards call to appropriate personnel. Records call on account history record with results of the inquiry; initiates required confirmation without direct supervision. Researches customer inquiries and responds to appropriate parties in a timely manner. Processes customer requests by sending ...
Description Essential Job Functions Assists less experienced service center representatives resolve complex customer questions. Researches complex customer inquiries and responds to appropriate parties in a timely manner. Informs staff of service level issues and escalates issues to supervisor/manager in a timely manner to minimize corporate risk and enhance customer service experience. Assis...
Description Essential Job Functions Answers telephones and responds to highly complex customer questions and/or forwards call to appropriate personnel. Researches customer inquiries and responds to appropriate parties in a timely manner. Records calls, processes requests and updates account history with results of inquiry to include proper documentation. Processes and distributes incoming and...
Description Essential Job Functions Supports overall responsibility for Client Relationship at the company's executive level. Plans, directs and manages sales and market activities to continually reflect customer trends, market fluctuations, and changes in business practices/technology. Impacts customer business strategy and sells solutions across the company solution portfolio. Establishes and...

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