Delta Dental of California Jobs in Alpharetta
3 Delta Dental of California jobs in Alpharetta, Georgia found on Monster.Jobs 1 to 3 of 3
JOB DESCRIPTION: This position interprets data, formulates, and implements modifications to staffing plans for agent schedules and skill assignments to balance resources, both in real time and future planning, to meet Enterprise service levels and performance guarantees. Uses independent judgment to matrix manage and shift staff resources dynamically to support enterprise goals and communicate any...
The incumbent in this position is responsible for providing supervisory support and leadership to contact center staff and ensuring the efficient, accurate and timely handling of inquiries from all sources through all channels. Duties include: · Supervises all customer service functions to ensure work is completed on a timely and accurate basis. Plans and oversees work assignments and recommends s...
This position is responsible for conducting full cycle recruitment for temporary and management level openings. Responsibilities include updating and maintenance of recruitment-related systems and databases, and responsibility for the on-boarding process. Duties include: · Discussing recruiting strategy and partnering with hiring departments by reviewing job descriptions and competencies, developi...
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