Express Scripts Jobs in Ohio
A Sr. Medicare D Prior Authorization Representative (PAR) handles Medicare D phone calls and reviews, creates, and completes Medicare D prior authorization cases. Serves as a technical expert to the Medicare and Medicare compliance teams by assisting with Medicare inbound calls and related fax and web case requests with efficient resolution of member and client related inquiries. Provides directio...
Handle inbound calls and facilitate outbound calls from/to Patients inquiring about their Home Delivery benefit.Explain the advantages of Home Delivery prescription services (mail order). Identify patient needs and present savings and convenience of receiving medications via Home Delivery. Accurately complete and document patient interactions and transactions in company databases. Have the a...
ESSENTIAL FUNCTIONS • Process all new and refill prescriptions. Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards. Document correspondence and follow up in system. Prepare audit sheets and provide feedback to supervisor. • Open orders as needed, verify eligibility, cross check income documents with application (tax forms...
This position is responsible to lead the day-to-day operations of a team of prior authorization representatives in a call center environment. Plans and directs work flow and project assignments. Oversees call volume and workload to ensure service standards are met. Conducts hiring, training and evaluation of staff. Responsible for team’s adherence to corporate attendance and employment policies. W...
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