Express Scripts Jobs in Ohio
Handle inbound and outbound member, provider and physician calls. Answer questions related to pharmacy benefits, while maintaining productivity standards and performance guarantees where applicable. Work with other operational departments to research and resolve mail order and claims issues and respond to members within performance agreement guidelines. Maintain accurate and complete documentati...
Work Schedule 2:15pm -10:45pm ESSENTIAL FUNCTIONS Process all new and refill prescriptions. Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards. Document correspondence and follow up in system. Prepare audit sheets and provide feedback to supervisor. Open orders as needed, verify eligibility, cross check income documents ...
Handle inbound calls and facilitate outbound calls from/to Patients inquiring about their Home Delivery benefit.Explain the advantages of Home Delivery prescription services (mail order). Identify patient needs and present savings and convenience of receiving medications via Home Delivery. Accurately complete and document patient interactions and transactions in company databases. Have the a...
ESSENTIAL FUNCTIONS • Process all new and refill prescriptions. Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards. Document correspondence and follow up in system. Prepare audit sheets and provide feedback to supervisor. • Open orders as needed, verify eligibility, cross check income documents with application (tax forms...
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