General Dynamics Customer Service Jobs in Bowie

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This position is located in our KY, London facility GENERAL SUMMARY: (Scope, Summary and Impact of Job) The CMS Customer Service Representative I (CSR) is responsible for delivering general Marketplace information to callers. The CSRs use basic office equipment and technology such as telephones, email, and web browsers to perform their duties. The processes that the CSRs must follow are well def...
This position is located in our KY, London facility The CMS Customer Service Representative I (CSR) is responsible for delivering general Marketplace information to callers. The CSRs use basic office equipment and technology such as telephones, email, and web browsers to perform their duties. The processes that the CSRs must follow are well defined and documented in standard operating procedures ...
This position is located in our KY, Corbin facility GENERAL SUMMARY: (Scope, Summary and Impact of Job) The CMS Customer Service Representative I (CSR) is responsible for delivering general Marketplace information to callers. The CSRs use basic office equipment and technology such as telephones, email, and web browsers to perform their duties. The processes that the CSRs must follow are well def...
This position is located in our IA, West Des Moines facility Responsible for leading a team of Help Desk Technicians. Specific duties include: • Provides leadership for a technical helpdesk with the ability to manage a small team. • Ensures staff coverage, training, and consistency across the helpdesk. • Provides input to management regarding performance of help desk team members. • Establis...
This position is located in our MS, Hattiesburg facility This position is responsible for providing advanced support to end users in the medical community. The position requires the ability to listen, analyze, document, resolve and or escalate issues while providing excellent customer service skills. This is a fast paced, rapidly changing environment which requires continuous learning of the prog...
This position is located in our IA, Coralville facility GENERAL SUMMARY: The CMS Customer Service Representative I (CSR) is responsible for delivering general Marketplace information to callers. The CSRs use basic office equipment and technology such as telephones, email, and web browsers to perform their duties. The processes that the CSRs must follow are well defined and documented in standard...
This position is located in our IA, Coralville facility GENERAL SUMMARY: The CMS Customer Service Representative I (CSR) is responsible for delivering general Medicare information to callers. The CSRs use basic office equipment and technology such as telephones, email, and web browsers to perform their duties. The processes that the CSRs must follow are well defined and documented in standard op...
This position is located in our AZ, Phoenix facility Customer Relations (internal and external) Management: • Directs program activities to meet customer (internal and external) objectives and serves as a liaison with customers to coordinate activities, negotiate tasks, and solve problems. • Skilled communicator with excellent written and verbal communication skills in order to communicate rele...
This position is located in our VA, Fairfax facility The Senior Program Manager will be responsible for managing the Education Contract Center Service Offering which includes integrated contact center and other business process outsourcing functions. He or she will supervise the managers and their teams for each of our Education Contract Center Services clients. The Senior Program manager will pe...
This position is located in our IA, West Des Moines facility Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. 1. Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems. 2. Installs, configures, and upgrades computer hardware and software. 3. Provides end-...
This position is located in our IA, West Des Moines facility This position is responsible for providing phone based support to end users in the medical community. The position requires the ability to listen, analyze, document, resolve and or escalate issues while providing excellent customer service skills. This is a fast paced, rapidly changing environment which requires continuous learning of t...
This position is located in our AZ, Phoenix facility This position is responsible for providing phone based support to end users in the medical community. The position requires the ability to listen, analyze, document, resolve and or escalate issues while providing excellent customer service skills. This is a fast paced, rapidly changing environment which requires continuous learning of the progr...

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