Harte-Hanks Jobs & Careers

19 jobs

Harte Hanks
Executive Assistant (& Project Manager) Overview of Job Responsibilities Supporting the CHRO that is a key enabler for their ability to be highly productive and impactful across the business. Performs administrative duties for the CHRO and the HR Team. Responsibilities may include screening calls; managing calendars; making travel, meeting and event arrangements; preparing reports and purchase o...

Harte Hanks
At Harte Hanks, we are driven by a philosophy: All customer interactions should be meaningful and relevant. This binds us to our clients, and in turn connects them to their customers. We are customer interaction marketing experts. Understanding customer interactions at the atomic level is essential for great customer engagement. Architecting an effective multichannel customer experience requires e...

Harte Hanks
At Harte Hanks, we are driven by a philosophy: All customer interactions should be meaningful and relevant. This binds us to our clients, and in turn connects them to their customers. We are customer interaction marketing experts. Understanding customer interactions at the atomic level is essential for great customer engagement. Architecting an effective multichannel customer experience requires e...

Harte Hanks
Project Manager, Process Improvement Overview of Job Responsibilities The Project Manager, Process Improvement works as part of the Project Management team to provide leadership and project management for key strategic initiatives in support of Project Delivery throughout the organization. Assist with identifying initiatives, responsible for scoping, leading and implementing productivity efficie...

Harte Hanks
At Harte Hanks, we are driven by a philosophy: All customer interactions should be meaningful and relevant. This binds us to our clients, and in turn connects them to their customers. We are customer interaction marketing experts. Understanding customer interactions at the atomic level is essential for great customer engagement. Architecting an effective multichannel customer experience requires e...

Harte Hanks
At Harte Hanks, we are driven by a philosophy: All customer interactions should be meaningful and relevant. This binds us to our clients, and in turn connects them to their customers. We are customer interaction marketing experts. Understanding customer interactions at the atomic level is essential for great customer engagement. Architecting an effective multichannel customer experience requires e...

Harte Hanks
At Harte Hanks, we are driven by a philosophy: All customer interactions should be meaningful and relevant. This binds us to our clients, and in turn connects them to their customers. We are customer interaction marketing experts. Understanding customer interactions at the atomic level is essential for great customer engagement. Architecting an effective multichannel customer experience requires e...

Harte Hanks
At Harte Hanks, we are driven by a philosophy: All customer interactions should be meaningful and relevant. This binds us to our clients, and in turn connects them to their customers. We are customer interaction marketing experts. Understanding customer interactions at the atomic level is essential for great customer engagement. Architecting an effective multichannel customer experience requires e...

Harte Hanks
Real Time Analyst Position Summary: Continuously monitors Real Time Adherence (RTA) to identify queues, maintain service levels and Average Speed Answer (ASA), identify unproductive associates and manage areas with usual calling patterns Essential Functions & Responsibilities: Regulates real-time call volume in a multi-skill call center environment. Uses workforce management software and call...

Harte Hanks
Overview of Job Responsibilities As a key member of the Contact Center, you will be responsible for supervising and leading assigned account team(s) of inbound and/or outbound agents including staffing, performance management, reporting, counseling, and maintaining account quality. Function Specific: Supervise agent personnel including: hiring, monitoring and evaluating performance, and initiat...

Harte Hanks
Intraday Analyst Position Summary: Continuously monitors Real Time Adherence (RTA) to identify queues, maintain service levels and Average Speed Answer (ASA), identify unproductive associates and manage areas with usual calling patterns Essential Functions & Responsibilities: · Regulates real-time call volume in a multi-skill call center environment. · Uses workforce management software and c...

Harte Hanks
Client Services Executive, Direct Mail Overview of Job Responsibilities Do you have a passion for print and direct mail? Our print and direct mail initiatives are a very important piece of our business. Harte Hanks is seeking a high-energy marketing professional to support our direct mail marketing programs for some of the best known brands. This individual will have existing experience in direc...

Harte Hanks
Product Manager Position Summary: In this key role you will be a critical team member that can advise others about new requirements, opportunities, and market needs, why these needs exist, and how a solution must function. You will research new requirements and market opportunities, define and prioritize technology requirements and collaborate with internal teams and partners to provide context...

Harte Hanks
An Email Production Manager leads and acts as administrator for the email marketing initiatives of the Email Production group. This includes providing oversight amd guidance to other Email Production team members and working with the Project Management and Account teams to manage communication with the external client. The Email Production Manager is considered subject matter experts in the tool a...

Harte Hanks
The Production Specialist is responsible for the set-up and processing of computer based programs within a data processing environment. This position will manage the campaign processing by capturing all information necessary to execute a client’s direct mail campaign and then utilizing established programs to complete those required steps. Essential Responsibilities and Deliverables Reviewing, c...

Harte Hanks
Digital Strategist, B2B Marketing Harte Hanks is seeking a passionate Senior Strategic Planner with thought leadership skills and extensive B2B agency experience to step into a high profile role leading a large scale client initiative. This role will focus on inspiring and guiding both our internal client services and creative teams as well as the client to help drive overall business success. Th...

Harte Hanks
Overview of Job Responsibilities As a key member of the Contact Center, you will be responsible for supervising and leading assigned account team(s) of inbound and/or outbound agents including staffing, performance management, reporting, counseling, and maintaining account quality. Essential Responsibilities and Deliverables Function Specific: Supervise agent personnel including: hiring, monit...

Harte Hanks
Overview of Job Responsibilities The Campaign Designer has experience with one or more marketing automation tools. Our Campaign Designers have experience designing and maintaining marketing automation campaigns, and are comfortable both in a customer-facing consultant role as well as a project/team lead. Campaign Designers are a key component of our MA services offerings: • Core platform usage ...

Harte Hanks
The Call Center Operations Manager is responsible for service delivery execution including supervisor management, achieving contractual account performance metrics and assisting with managing financial resources. This position will also be responsible for planning, organizing, and managing all operational activities for a large inbound/outbound customer care account or multiple accounts. Our call ...