Harte-Hanks Jobs in Florida

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Overview of Job Responsibilities Email Quality Assurance Specialist position within the Digital Delivery center of excellence is responsible for the effective definition, implementation, and support of quality assurance/quality control processes and tools. Acts as a key resource within the Email Development and Email Production group to support the overall mission of the organization focused on E...

Essential Responsibilities and Deliverables Team Management and Leadership · Provides overall leadership to the team of agents · To set performance related targets / KPIs in line with client expectations · To track and review individual and group performance on a daily, weekly, monthly basis monitoring root causes for deviation from target effectiveness or efficiency · To conduct regular and ...

The Process Documentation Specialist is a member of the domestic Operations team and reports directly to the Director, Site Operations. The primary role of the Process Documentation Specialist is to design, organize, create, publish, and maintain process documentation and as needed related training materials on all operational processes. The Process Documentation Specialist will identify process d...

Position Summary: Reporting to the General Manager of Customer Experience, this position will have responsibility for a 300 seat Contact Center that provides inbound, outbound and back office services to multiple clients. The Manager is responsible for managing the facility including managing Operations Managers, achieving contractual account performance metrics and working with functional groups...

In this role, you will oversee and administer various account training programs including recurrent and new hire. Make and implement recommended improvements. Will be responsible to schedule training classes, organize course materials, develop training curriculum, present courses, and effectively measure training efforts. Ensure all training programs run smoothly and effectively. Work with managem...

Accounts Payable Specialist Overview of Job Responsibilities This position is responsible for processing a large volume of vendor invoices timely and accurately. This may require communication across the organization as well as with our vendors. Essential Responsibilities and Deliverables Function Specific: · Matching vendor invoices with purchase orders · Investigate and successfully resolv...

Sales Executive Overview of Job Responsibilities Do you love solving the key challenges and pain points for your client and in the end being the hero? And once you accomplish these goals for your clients having a rich compensation plan that rewards you and expands your financial goals? Do you love selling content marketing which is the #1 budgeted line item for marketers? If so then this is the ...

Corporate Accountant Overview of Job Responsibilities This Accounting Professional will be responsible for certain accounting duties and will support the San Antonio Corporate Accounting, Business Leaders and Officer groups by performing functions including, but not limited to, items described below. Essential Responsibilities and Deliverables Primary responsibility for collection, consolidati...

Payroll Specialist Overview of Job Responsibilities Candidate should possess skills to accurately process multi-state payrolls for approximately 2,000 employees, bi-weekly, across multiple legal entities. Essential Responsibilities and Deliverables Function Specific: · Ensure that employees are paid on time and that paychecks are accurate. · Review employee timesheets and timecards to ensure...

Overview of Job Responsibilities The Licensed Supervisor is the senior supervisor role on all Client Care accounts in the call center. This Supervisor is assigned to specific accounts or lines of business by the Operations Manager and is responsible for the care of the agents assigned to them. Your key responsibilities are in leading the assigned team(s) of inbound and/or outbound agents with foc...

If you’re looking for a career where teamwork combines with excellence, with a well-established company, where innovations blend with creative thinking, fun work environment, and support for career enhancements is inherent, then we want you to help us 'make it happen' as a Senior Contact Center Operations Manager with Harte Hanks in Texarkana, TX. We provide customer care and tech support via a va...

Billing Specialist Overview of Job Responsibilities The Billing Specialist is responsible for executing the day-to-day invoice processes and procedures for assigned business lines. The primary functions of this position include capture, reconciliation, and assignment of all internal and third-party related expenses to each job as per the contract specifications, timely and accurate completion of...

Essential Functions and Responsibilities: · Meet with end users to understand business needs and gather requirements · Translate requirements into actionable reports · Create reports based on defined requirements established by internal and external clients · Provide consultative support to our clients that is data-based, analysis-driven, and grounded in a solid understanding of call center op...

JOB DESCRIPTION Job Title: Client Services Executive Date: 12/21/2014 Reports To: (role, not name) Client Services Manager, Senior Manager or Director, Project Delivery Function: Operations Overview of Job Responsibilities Client Services Executivewill work under an Account Manager as part of a Project Management team, and Client Services Executives will be assigned a portion of the pro...

The OIC (Officer in Training) Supervisor is the starting supervisor role on all Client Care accounts in the call center. This Supervisor is assigned to specific accounts or lines of business by the Operations Manager and is responsible for the care of the agents assigned to them. Your key responsibilities are in leading the assigned team(s) of inbound and/or outbound agents with focus on staffing,...