Harte-Hanks Jobs in Texas
The Account Managerposition requires a highly detail oriented, accurate, customer service focused, organized, individual who will be responsible for managing the day to day activity of a high profile customer account. This includes ensuring profitability of the programs, constant client interaction, growing the account and communicating directly with the management teams for inbound and outbound a...
Responsible for maintenance and repair to all mail plant production equipment ensuring that down time is kept to a minimum. Machinery involved includes, Kodak and Videojet inkjet machines, Kirk Rudy addressing machines, Pitney Bowes inserting machines, Card Affixing equipment, folding equipment, hot melt glue systems, strapping machines, and various other items. Essential Functions and Responsibi...
The Learning Lab Technician will serve as the Learning and Development team’s front line troubleshooting and documentation expert. When product or software issues are forwarded from our contact centers, the Learning Lab Technician will utilize the device lab to recreate, verify and develop a solution and report it to our Device Quality Management for approval. In addition, the Learning Lab Technic...
The Client Solutions Manager is responsible for managing an account portfolio in a technical, fast paced work environment. The Client Solutions Manager will be engaged with both internal and external clients, focusing on providing leadership and expertise on the technical solutions offered by Harte-Hanks. The Client Solutions Manager will primarily be responsible for client management, understandi...
As a key member of the Contact Center, you will be responsible for supervising and leading assigned account team(s) of inbound and/or outbound agents including staffing, performance management, reporting, counseling, and maintaining account quality. Essential Responsibilities and Deliverables Function Specific: Supervise agent personnel including: hiring, monitoring and evaluating performance, ...
Position Summary: In this role, you will oversee and administer various account training programs including recurrent and new hire. Make and implement recommended improvements. Will be responsible to schedule training classes, organize course materials, develop training curriculum, present courses, and effectively measure training efforts. Ensure all training programs run smoothly and effectively...
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