Harte-Hanks Jobs in Texas

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9 Harte-Hanks jobs in Texas found on Monster.

Jobs 1 to 9 of 9
A Training Assistant works closely with the Training Manager, Trainers, and other support staff to provide standard or specialized teaching, technical training or coaching in specified areas identified by management based on varied lines of business. Training Assistants organize trainings in different areas and provide specialized education tools to enhance and ensure the success of required train...
Position Summary: As part of the HR Support team, perform Human Resources related duties at the professional level and carry out responsibilities in some or all of the following functional areas: employee relations, workers compensation, employee engagement, leave administration, and managing HR transactional services such as HR reporting and new employee orientation and on-boarding. Essential F...
The Quality Supervisor manages a team of Quality Assurance Analysts. This position is responsible for managing the day-to-day work of determining the root cause of defects to prevent recurrence of the issues and quality problems. Through the leadership of the Quality Supervisor, the Quality Assurance Analysts use data collected from monitoring and testing procedures to determine the cause of quali...
As a key member of the Contact Center, you will be responsible for supervising and leading assigned account team(s) of inbound and/or outbound agents including staffing, performance management, reporting, counseling, and maintaining account quality. Essential Functions and Responsibilities: · Supervise agent personnel including: hiring, monitoring and evaluating performance, and initiating corre...
As a key member of the Contact Center, you will be responsible for supervising and leading inbound agents who will support contact center programs in the healthcare insurance industry.Responsibilities include staffing, performance management, reporting, counseling, and maintaining account quality. We have various positions available to support our seasonal growth between September 2014 and March ...
As a key member of the Contact Center, you will be responsible for supervising and leading assigned account team(s) of inbound and/or outbound agents including staffing, performance management, reporting, counseling, and maintaining account quality. Essential Functions and Responsibilities: · Supervise agent personnel including: hiring, monitoring and evaluating performance, and initiating corre...
Harte Hanks is looking for new talent to join a growing quality assurance team supporting inbound teleservices agents. As part of this team, you will be responsible for objectively monitoring, scoring, and coaching agents in compliance of internal and external quality standards and expectations. You will be responsible for accurately recording data, analyze data, and identify trends, training gaps...
The Account Manager is responsible for the overall management of an assigned account in support of business objectives to ensure the account’s satisfaction with products and services. This responsibility encompasses a variety of activities that require consistent directing, planning, scheduling, and tracking of tasks. Essential Functions and Responsibilities: Plans and directs activities of func...
The Call Center Operations Manager is responsible for planning, organizing, and managing all operational activities for a large inbound customer care account. Our call center is a multi-site, multi-shift, 7-day per week operation. Essential Functions and Responsibilities: · Direct the forecasting and scheduling of daily workforce. · Continuously evaluate workflow and identify opportunities for ...

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