iBAHN Jobs & Careers
Job summary: Provide administrative support to assigned local and remote teams; coordinate the allocation of Corporate resources for resolution of client service issues. Essential Duties and Responsibilities: Routes and prioritizes telephone service calls for regional team and records service issues in corporate systems Acts as overall coordinator with other departments to allocate resources to cr...
Job Summary: Essential Duties and Responsibilities: other duties may be assigned. All aspects of SQL Server administration and development All aspects of Analysis server administration and development Knowledge of Tableau Software Experience in setting up maintaining and troubleshooting transactional, snapshot, and merge replication Experience in developing and maintaining DTS and SSIS packages fo...
iBAHN® provides solutions for Internet access and in-room entertainment services on TV, mobile and computing platforms for the hospitality, retail and conferencing industries. Our hotel guest-room product is the world's first hospitality triple-play product, delivering fully interactive TV, including IPTV, true Video-on-Demand, and broadband Internet access, over a single cable and via wireless. T...
The Account Manager position is accountable for the overall success of the assigned accounts (medium to large accounts), including meeting or exceeding revenue generation targets, controlling expenses, managing key account relationships and directing the development of new revenue opportunities. As the client’s single point of contact, this position is directly responsible and accountable for meet...
Job summary: Successfully manages relationships with assigned properties (medium to large) to support iBAHN products and services in guest rooms, common areas and meeting rooms. Works cooperatively with team members, Concierges and Technicians at a property level to drive revenue and provide superior service to the client. Essential Duties and Responsibilities: Establish relationships with multipl...
Responsibilities: This position is accountable for both the property and end user relationships. The overall objective of this position is to drive revenue by leveraging and supporting iBAHN Conference Services to maximize value to customer groups. This position will work closely with other iBAHN team members. Essential Duties and Responsibilities: Provide primary iBAHN customer service support to...
JOB PURPOSE / JOB DUTIES Essential: Help implement the global marketing plan within budget Assisting and creation of internal and external communications Event management for industry tradeshows e.g. HITEC Supporting corporate sales including lead generation Assisting online marketing and social media Advertising Marketing collateral Translation management Effective management of third party agenc...
Job summary: The position will manage a team of System Administrators and technical support staff in the development, maintenance and management of iBAHN business systems and applications. Essential Duties and Responsibilities: Key responsibilities of this position include two areas of expertise; Systems Administration and Support, and general duties. Systems Administration and Support: Manage a t...
Essential: Monitors systems using the NMS system ensuring that tickets are raised and alarms responded to in a timely fashion Triages tickets escalated from guest and hotel call centers, account managers and field engineers Responds to tickets to ensure adherence to SLAs and escalation processes. Is responsible for adherence to SLA’s and escalations Provides technical support to hotel staff, hotel...
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