LG Electronics USA Jobs in Albertville
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Compiles and analyzes statistical information, and design plans to improve vulnerable points. Develops service quality analysis, integrated warranty/cost analysis, projections, goal-settings, action plans, a wide variety of reports, and presentations. A wide degree of creativity, latitude, and self-motivation is expected. LG Electronics, a global leader and technology innovator in consumer electro...
Audit warranty claims after the payment process. Investigate suspicious claim data and bill back service company for appropriate amounts if claim was paid incorrectly. Investigate different trends with data. Create audit database and audit processes. Involve other team members in creation process. Get input from Management (Warranty & Field Service). Audit all data for active service companies per...
LG Electronics Alabama, Inc. is seeking an organized and flexible Executive Services Representative (ESR) to resolve escalated customer issues while providing unparalleled customer service. Working in a call center environment, the ESR will track complex issues, or cases, that require mediation, and achieve customer satisfaction, volume and timeline quotas. LG Electronics, a global leader and tech...
LG Electronics is seeking a Technical Support Representative to answer calls in a call center environment providing technical support to LG commercial display customers, installers, content providers, service providers and sales affilitates. The successful candiate will diagnose and troubleshoot any issues with LG commercial display product including installation, programming, functions and servic...
LGEAI Field Service Strategic Market Analyst LG Electronics, Inc. is seeking a Strategic Market Analyst in our Huntsville, AL office. The SMA is responsible for a full range of activities which ensure the operational effectiveness and excellence of the Field Service business unit. The SMA will track and analyze business unit trends, third party service trends and competitor trends to make appropri...
Under general supervision, the Technical Support Representative will answer calls in a call center environment providing technical support to LG authorized and non-authorized service centers and contractors in the troubleshooting and diagnosis of operational problems encountered in commercial air conditioning products, particularly with commercial duct free systems with DC inverter technology. Kno...
LG Electronics is seeking a Technical Support Representative to answer calls in a call center environment providing technical support to LG commercial display customers, installers, content providers, service providers and sales affilitates. The successful candiate will diagnose and troubleshoot any issues with LG commercial display product including installation, programming, functions and servic...
LG Electronics is seeking an Assistant Manager for our Customer Interactive Center to compile and analyze statistical information, and design plans to improve vulnerable points. The successful candidate will develop service quality analysis, integrated warranty/cost analysis, projections, goal-settings, action plans, and a wide variety of reports and presentations. LG Electronics, a global leader...
LG Electronics is seeking a Bilingual (Korean/English) Key Account Manager to support and enhance the service provided to LG's retail partners. Creating and maintaining retail partnerships, along with a working knowledge of each accounts business operations, performance and service costs are essential in this role. Responsible for assisting the Business Solutions Key Account Management group with...
In this role as Key Accounts Representative of Key Accounts, you will focus on providing customer support (Dealers), sales support, internal support and other operational support as needed for LG Electronics Al, Inc. receiving telephone calls, written documents, and internal cases for customers (Dealers) in all product groups. Provide escalated call management functions including prompt closure &...
LG Electronics is seeking a Parts Purchasing Specialist to support the Parts Purchasing function by monitoring and maintaining inventory levels that achieve optimum fill ratio, and minimize excess and obsolete inventory. The successful candidate will plan, purchase, and expedite parts for assigned products, work to reduce defective parts, and provide continuous communication related to parts order...
LG Electronics Alabama, Inc., is seeking a Parts Sales Representative with excellent customer service skills in our Huntsville Alabama office to assist internal and external customers with part orders, invoices, shipments and reports. It requires the ability to actively listen, accurately communicate, effectively analyze and resolve customer questions and issues in a timely manner. It also require...
LG Electronics is seeking a Field Service Dispatcher to provide operational support to the Field Service Team by accepting and scheduling service requests for technicians according to availability and/or ability to service products. The successful candidate will fill out work invoices, assist with re-schedules, file warranty claims, process edit notes for out-of-warranty service claims; achieve Ke...
LG Electronics is seeking a Business Analyst in our Customer Interactive Center (CIC) to evaluate and analyze a variety of data including customer satisfaction and service volume quotas, historical and real-time data, and statistical reports. The successful candidate will streamline/improve internal processes in order to improve customer satisfaction and attain organizational goals. Familiarity wi...
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©2013 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2013.5.0.223-302