Macy's Customer Service Jobs in Baldwin

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Overview: Macy's, Inc. is one of the nation's premier OmniChannel retailers operating the Macy's and Bloomingdale's brands under the name of Macy's and Bloomingdale's, the and websites, and 13 Bloomingdale's outlet stores. The position of Bloomingdale's OmniChannel Client Specialists, engages with an upscale client base via phone, email and live chat regarding selling...
Overview: Fraud Analysts are responsible for the review, investigation, and determination of action to be taken for all data in fraud queues as well as other assigned duties. The salary range for this position is $11.00 - $13.15 Key Accountabilities: - Receive incoming and make outgoing calls regarding internet orders, mail and phone orders, charge verification, and reviewing and updating accou...
Overview: Responsible for the daily supervision, coaching, motivating, and development of assigned associates. Successful applicants must be fluent in English and Spanish. Key Accountabilities: - Complete monthly performance evaluations - Resolve escalated customer complaints - Provide timely and appropriate follow-up on customer accounts - Resolve associate problems and concerns effectively...
Overview: Bilingual Customer Service Representatives must be fluent in English and Spanish. They respond to inbound customer telephone calls regarding credit card billing inquiries, sales, service, and account maintenance issues. Key Accountabilities: - Effectively answer and resolve issues regarding credit card billing inquiries such as payments, returns, and sales using excellent customer ser...

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