Macy's Customer Service Jobs in Philadelphia

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Job Number : CRE01692 Description Overview: Bilingual Customer Service Representatives must be fluent in English and Spanish. They respond to inbound customer telephone calls regarding credit card billing inquiries, sales, service, and account maintenance issues. The salary range for this position is $11.00 to 13.15 per hour. Key Accountabilities: Effectively answer and resolve issues regardi...

Job Number : CRE01715 Description Overview: Bilingual Credit Granting Representatives must be fluent in English and Spanish. They are responsible for answering incoming customer service phone calls related to credit card application requests, account guideline increases, and the approval of sales and checks. The salary range for this position is $11.00 to $13.15 per hour. Key Accountabilities:...

Job Number : CRE01663 Description Overview: Credit Granting Representatives are responsible for answering incoming customer service phone calls related to credit card application requests, account guideline increases, and the approval of sales and checks. The salary range for this position is $11.00 - $13.15 per hour. Key Accountabilities: Answer phone calls from sales associates and customer...

Job Number : CRE01520 Description Overview: Credit Granting Representatives are responsible for answering incoming customer service phone calls related to credit card application requests, account guideline increases, and the approval of sales and checks. The salary range for this position is $11.00 - $13.15 per hour. Key Accountabilities: Answer phone calls from sales associates and customer...

Job Number : CRE01644 Description Overview: Bilingual Customer Service Representatives must be fluent in English and Spanish. They respond to inbound customer telephone calls regarding credit card billing inquiries, sales, service, and account maintenance issues. The salary range for this position is $11.00 to 13.15 per hour. Key Accountabilities: Effectively answer and resolve issues regardi...

Job Number : CRE01708 Description Overview: Furniture and Bedding Customer Service Representatives respond to inbound telephone calls relating to furniture and bedding deliveries, delivery damage issues, and warranty service needs. They also work a variety of reports that support furniture and bedding services. As a subsidiary of Macy's Department Stores, Inc. we provide superior service to our...

Job Number : CRE01600 Description Overview: As a Macy's Home Direct Sales Agent, you will be a part of a motivated, customer-service oriented, and fun group of individuals. Our representatives identify all sales opportunities, complete a needs assessment on every customer, and match merchandise to the customers' needs and price point. Using their customer-friendly sales skills, these representa...

Job Number : CRE01632 Description Overview: Responsible for completing a needs assessment on each customer; matching merchandise to the customer's needs and price point; answering all merchandise questions in detail, including manufacturer specifications; executing sale closing techniques; placing orders via the Intelligent Call Management System and Retail Delivery System; providing customer s...

Job Number : CRE01631 Description Overview: Responsible for completing a needs assessment on each customer; matching merchandise to the customer's needs and price point; answering all merchandise questions in detail, including manufacturer specifications; executing sale closing techniques; placing orders via the Intelligent Call Management System and Retail Delivery System; providing customer s...

Job Number : CRE01513 Description Overview: Fraud Analysts are responsible for the review, investigation, and determination of action to be taken for all data in fraud queues as well as other assigned duties. Key Accountabilities: Receive incoming and make outgoing calls regarding internet orders, mail and phone orders, charge verification, and reviewing and updating account information. Ass...

Job Number : CRE01700 Description Overview: The Managing Director of Collections is responsible for the overall management and direction of Early Stage Collections, developing and monitoring collection strategy and Collections Systems. This includes operating the department within full compliance to the Fair Debt Collection Practices Act. Key Accountabilities: Manage Collections day to day op...

Job Number : CRE01510 Description Overview: Macys, Inc. is one of the nations premier OmniChannel retailers operating the Macys and Bloomingdales brands under the name of Macys and Bloomingdales, the macys.com and bloomingdales.com websites, and 13 Bloomingdales outlet stores. The position of Bloomingdale's OmniChannel Client Specialists engage with an upscale client base via phone, email and ...

Job Number : CRE01709 Description Overview: Macys Collection Department strives to attract dedicated go-getters who work towards the success and goals of the department. We offer a competitive compensation structure that includes monthly bonuses and a generous awards program. Agents are responsible for reviewing, investigating and following through on customer credit accounts for early delinque...

Job Number : CRE01710 Description Overview: Macys Collection Department strives to attract dedicated go-getters who work towards the success and goals of the department. We offer a competitive compensation structure that includes monthly bonuses and a generous awards program. Agents are responsible for reviewing, investigating and following through on customer credit accounts for early delinque...

Job Number : CRE01642 Description Overview: Credit Granting Representatives are responsible for answering incoming customer service phone calls related to credit card application requests, account guideline increases, and the approval of sales and checks. Key Accountabilities: Answer phone calls from sales associates and customers requesting to open a new credit card account, increase a curre...

Job Number : CRE01702 Description Overview: Responsible for providing daily and weekly reporting and analytics in support of various Omnichannel chat departments, such as MCHD Specialty Chat, Beauty Chat, and Internet Customer Service; developing, testing, implementing, and analyzing customer facing Proactive Chat triggers on Macys.com and Bloomingdales.com; creating and maintaining actionable ...

Job Number : CRE01630 Description Overview: Customer Service Representatives respond to inbound customer telephone calls regarding credit card billing inquiries, sales, service, and account maintenance issues. The salary range for this position is $11.00 - $13.15 per hour. Key Accountabilities: Effectively answer and resolve issues regarding credit card billing inquiries such as payments, ret...

Job Number : CRE01720 Description Overview: Bilingual Customer Service Representatives must be fluent in English and Spanish. They respond to inbound customer telephone calls regarding credit card billing inquiries, sales, service, and account maintenance issues. The salary range for this position is $12.00 to $14.50 per hour. Key Accountabilities: Effectively answer and resolve issues regard...

Job Number : CRE01504 Description Overview: Credit Granting Representatives are responsible for answering incoming customer service phone calls related to credit card application requests, account guideline increases, and the approval of sales and checks. The salary range for this position is $12.00 to $14.50 per hour. Key Accountabilities: Answer phone calls from sales associates and custome...

Job Number : CRE01477 Description Overview: Agents are responsible for reviewing, investigating, and following through on customer credit accounts for early delinquency. They use their customer service skills to motivate the customer to make payment arrangements that are suitable for both parties. The salary range is for this position is $11.00 to $13.15 per hour. Key Accountabilities: Contac...