Macy's Customer Service Jobs in Suitland

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Overview: Macy's, Inc. is one of the nation's premier OmniChannel retailers operating the Macy's and Bloomingdale's brands under the name of Macy's and Bloomingdale's, the macys.com and bloomingdales.com websites, and 13 Bloomingdale's outlet stores. The position of Bloomingdale's OmniChannel Client Specialists, engages with an upscale client base via phone, email and live chat regarding selling a...
Overview: Bilingual Customer Service Representatives must be fluent in English and Spanish. They respond to inbound customer telephone calls regarding credit card billing inquiries, sales, service, and account maintenance issues. Key Accountabilities: - Effectively answer and resolve issues regarding credit card billing inquiries such as payments, returns, and sales using excellent customer servic...
Overview: Responsible for the daily supervision, coaching, motivating, and development of assigned associates. Successful applicants must be fluent in English and Spanish. Key Accountabilities: - Complete monthly performance evaluations - Resolve escalated customer complaints - Provide timely and appropriate follow-up on customer accounts - Resolve associate problems and concerns effectively - Pro...
Overview: Seasonal Credit Granting Representatives are responsible for answering incoming customer service phone calls related to credit card application requests, account guideline increases, and the approval of sales and checks. The salary range for this position is $10.00 - $12.50 per hour. Key Accountabilities: - Answer phone calls from sales associates and customers requesting to open a new c...
Job Overview: Macy's Logistics & Operations is the distribution division of Macy's Inc., the exciting brand names we support include Bloomingdales and Macy's. Our distribution operations are critical to the success of our retail operations and offer dynamic and interesting opportunities. We believe strongly in promoting from within so if you are looking for a position where you can learn new skill...
Overview: Fraud Analysts are responsible for the review, investigation, and determination of action to be taken for all data in fraud queues as well as other assigned duties. The salary range for this position is $11.00 - $13.15 Key Accountabilities: - Receive incoming and make outgoing calls regarding internet orders, mail and phone orders, charge verification, and reviewing and updating account...
Overview: Macy's, Inc. is one of the nation's premier OmniChannel retailers operating the Macy's and Bloomingdale's brands under the name of Macy's and Bloomingdale's, the macys.com and bloomingdales.com websites, and 13 Bloomingdale's outlet stores. The position of Bloomingdale's OmniChannel Client Specialists engage with an upscale client base via phone, email and live chat regarding selling and...
Overview: Macy's Credit and Customer Services provides Credit Services for Macy's Inc., one of the nation's premier OmniChannel retailers operating the Macy's and Bloomingdale's brands under the name of Macy's and Bloomingdale's, the macys.com and bloomingdales.com websites, and 13 Bloomingdale's outlet stores. The position of Bloomingdale's OmniChannel Client Specialists, engages with an upscale...

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