Macy's Customer Service Jobs in White Marsh
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Description Overview: Bilingual Customer Service Representatives must be fluent in English and Spanish. They respond to inbound customer telephone calls regarding credit card billing inquiries, sales, service, and account maintenance issues. Key Accountabilities: Effectively answer and resolve issues regarding credit card billing inquiries such as payments, returns, and sales using excellent c...
Description Overview: The Omnichannel Interactive Voice Response (IVR) Development and Special Projects Administrator is responsible for managing special projects for Self Service( IVR and Dynamic FAQ). The salary range for this position is $16.00 - $19.10 per hour. Key Accountabilities: Benchmarking, reporting, and analytics of our self-service channels Developing customized reports and maki...
Description Overview: As a Macy's Home Direct Sales Agent, you will be a part of a motivated, customer-service oriented, and fun group of individuals. Our representatives identify all sales opportunities, complete a needs assessment on every customer, and match merchandise to the customers' needs and price point. Using their customer-friendly sales skills, these representatives are an integral p...
Description Overview: Bilingual Customer Service Representatives must be fluent in English and Spanish. They respond to inbound customer telephone calls regarding credit card billing inquiries, sales, service, and account maintenance issues. The salary range for this position is $12.00 to $14.50 per hour. Key Accountabilities: Effectively answer and resolve issues regarding credit card billing...
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