Macy's Customer Service Jobs in York

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Overview: The Manager of Delivery, Customer Care, will have responsibility for overseeing the improvement of the overall quality of service provided. Reporting to the Furniture & Bedding Director, the Director will be the customer and store advocate with the Furniture and Bedding distribution center, Facility VP's and Macy's Credit and Customer Services (MCCS). Key Accountabilities: - Manage, c...
Description Overview: Responsible for the daily supervision, coaching, motivating, and development of assigned associates. The salary range for this position is $15.50 to $18.50 per hour. Key Accountabilities: Complete monthly performance evaluations Resolve escalated customer complaints Provide timely and appropriate follow-up on customer accounts Resolve associate problems and concerns ef...

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