Mattel Jobs in East Aurora
CUSTOMER SERVICE DEPARTMENT KEY ACCOUNT COORDINATOR PRIMARY DUTIES: Serve as Primary contact for National or Priority accounts and Sales Managers in all telephone and written communications. Process account purchase orders from receipt to shipment to ensure accurate, timely and economical shipments. Enter and maintain accurate pricing and toy specifications. Establish and maintain system cod...
NON-EXEMPT JOB OPENING PART- TIME SEASONAL (30 HRS PER WEEK **) Class starts November 10, 2014 CONSUMER SERVICES ASSOCIATE REPORTS TO SUPERVISOR PRIMARY DUTIES • Respond to consumer calls, live chats, e-mails and social media received in the Consumer Services Department. • Resolve issues to consumer’s satisfaction and within the guidelines of service policy. • Input consumer data using app...
10/03/14 EXEMPT JOB OPENING CONSUMER SERVICES SR. CONSUMER SERVICES ANALYST REPORTS TO DIRECTOR PRIMARY DUTIES: • Acting on strategic direction from department Director, research, coordinate and lead implementation of technology to support and enhance worldwide Consumer Services operation • Drive toward greater global access to Consumer Services information and tools and continue to improve...
EXEMPT JOB OPENING ____________________________________________________________________________________ BUSINESS DEVELOPMENT ANALYST CUSTOMER SERVICE REPORTS TO SR. DIRECTOR MATTEL CUSTOMER SERVICE This position reports to the Sr. Director Mattel Customer Service and will oversee projects and functions regarding, but not limited to, reporting and analysis of inbound customer orders, and OTIF ...
EXEMPT JOB OPENING Consumer Services Business Development Analyst - Reporting & Analytics Reports to Associate Manager PRIMARY DUTIES: • Collaborate with the Communication, Training/QA and Contact Center Management Teams to create and deploy internal and external surveys to formulate actionable feedback. Compile and analyze survey data and present recommendations on business improvements. • ...
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