Nelnet Jobs & Careers
Nelnet Company Information
Nelnet Company Information
Nelnet Lincoln, NE, 68508
Do you want to be a part of great team of people where you will have leadership support? Are you looking for a fun, innovative, and fast-paced environment where you can utilize and grow your skills while you make a difference for Nelnet customers? We are a performance based environment where you have incentive bonus opportunities designed to reward the results you achieve. Nelnet associates additi...
Position Summary: Respond to incoming borrower interactions (inbound & outbound calls, webchats) and provide follow-up on inquires as needed. Principal Responsibilities: • Commit to Performance Based Organization (PBO) & Easy To Do Business With (ETDBW) philosophy. • Contribute to Continuous Process Improvement. • Ensure integrity of data and information. • Update information on accounts in the Lo...
SUMMARY: To provide quality service via phone to Nelnet loan customers needing information and assistance in areas including service and repayment private loans total & permanent disability and management of defaulted loans. Must meet performance expectations for quality time assisting customers ratings by customers and adherence to the daily schedule. RESPONSIBILITIES: 1 Handle Service and Repaym...
Position Summary Respond to customer inquiries regarding general student loan issues & questions. Responsible for the research and administration that relate to these activities. Principal Responsibilities • Commit to Performance Based Organization (PBO) & Easy to Do Business with (ETDBW) philosophy. • Contribute to Continuous Process Improvement. • Ensure integrity of data and information. • Resp...
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