Precision IT Group
Precision IT Group Jobs & Careers
Precision IT Group is a leading IT consulting and implementation firm in New York City providing complete technology solutions and ongoing management. We are seeking an enthusiastic, personable, and qualified Level 2 Help Desk Support Engineer to join our support team. This person will provide end user desktop support to multiple users at multiple locations running Windows and Exchange environment...
The primary role of the Help Desk Coordinator is to manage all incidents reported to the help desk. This person is responsible to document, assess, resolve, and/or escalate issues as appropriate, initiating customer contact. This person will provide status information throughout the resolution process to ensure effective communication and customer satisfaction. The Helpdesk Coordinator answers, ev...
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