Quality Technology Jobs in Maryland
The Tier 1.5 Operational Support shall address all inquiries. They will either resolve the issue or escalate it to Tier 2 or an appropriate contractor or Centers for Medicare and Medicaid personnel. Examples of Tier 1.5 Support include, but are not limited to, the following: • Provide for access and log-in support (IDs/login, passwords, and user accounts) functionality as needed for Federal Exchan...
Employ subject matter experts to resolve complex issues pertaining to specific programs. The representative shall have the interpretive skills, business process, and product knowledge to accurately resolve in-scope issues. • Ability to train on intricacies of industry claims submission and data fields. • Provide technical/investigative support to Issuer/State clients on • Contribution and/or distr...
Under the direction of the CMS Program Manager, the Operations Manager(s) will coordinate, plan, and direct the operational activities of the project. This will be accomplished by collaborating with other Operations Mangers, department managers, and the Program Manager to ensure that policies, processes, and procedures are consistently implemented and enforced. The Operations Managers are responsi...
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