Randstad Jobs in Bartlett
Description Responsibilities - Inform and educate customers to successfully transition into the individual insurance market - Make outbound calls to customers by completing needs assessment and correctly qualifying participants' needs related to Medicare Health Insurance (Medicare Advantage, Medicare Supplement, Cost Plans, and Prescription Drug Plans) - Identify customer needs using a needs based...
The Customer Service Representative is responsible for answering and handling inbound calls from client employees as well as conducting outbound calls for follow up as required. All calls are recorded and can be evaluated according to quality and efficiency guidelines. The Customer Service Associate will greet the employee, answer concerns and questions educating them on their benefits, and solve...
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