Serena Software Jobs in San Mateo

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Join a team that thrives on innovative ideas. Serena Software is the largest independent Application Lifecycle Management (ALM) vendor. We help organizations orchestrate their application development, IT and business processes. More than 3,000 active enterprise customers, encompassing almost one million users worldwide, depend on Serena's ALM and Process Management solutions to deliver great appli...
Position Description The Principal Product Manager will be responsible for the product planning and execution throughout the product lifecycle of our market-leading Serena BPM platform, Serena Business Manager. Responsibilities will include classic inbound product management functions such as gathering and prioritizing product and customer requirements, defining the product vision, and working clo...
Position Description The Major Account Manager will be responsible for driving new license business with existing customers and new prospects. Will be responsible for building and maintaining sales pipeline of 3x annual quota and update activity in contact management system (MS Dynamics); average 8 face-to-face sales calls weekly; add 5 new opportunities monthly to sales pipeline; move 1-2 pipelin...
Position Description Serena is actively recruiting a Sales Specialist for its rapidly growing DevOps solution offering and underlying platform. This position is responsible for working closely with major account managers (MAM) and the inside sales representative (ISR) team to exceed license and subscription revenue targets for Serena’s Business Process Management and Release Deployment product lin...
Provide advanced support to customers using any of Serena’s software applications and an escalation point for frontline reps. Answer complex technical questions on installation, function and use of products; diagnose and resolve customers’ product issues. Effectively use the customer support database for tracking and documenting support issues and their resolutions. Operate under minimal supervisi...
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