SVB Financial Group Jobs in Arizona
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Client Support Advisors (CSA’s) serve as the primary contact for telephone, email or chat service requests and technical support for SVB clients. CSA’s are responsible for navigating, researching and/or escalating client service and/or operational inquiries. Setting client expectations and delivering consistent follow up with clients is a critical deliverable in this role. In coordination with a t...
The KYC/EDD Team is responsible for assessing a client’s AML risk at initial client onboarding and throughout the duration of the client’s relationship with the Bank using a risk based approach. The group conducts varying levels of Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) on SVB clients dependent upon risk. The KYC/EDD Department Manager is directly responsible for the daily o...
The Global Implementation Group plays a key role in the efficient and expert on-boarding of clients with US and International Treasury Services commitments with a focus on ensuring a positive client experience throughout the process. The Associate assists sales teams in their business development efforts by providing product implementation expertise, product and program knowledge of SVB capabiliti...
In coordination with a team of internal and/or vendor supported colleagues, the Global Cards Client Services Supervisor is accountable for delivering a world class client experience and a one stop client escalation point. The Supervisor has a demonstrated track record of relationship management and first point of client contact resolution across functional and/or business team units. This includes...
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