Synectics Jobs in Oak Brook
Analyze business requirements/processes and system integration points to determine appropriate technology solutions. Designs, codes, tests and documents applications based on system and user requirements. Interacts with business users and I/T to define current and future application requirements. Skills: · Requires 5-7 years progressive designing and coding experience. · C#, ASP.net, MS Access,...
· Drive service levels to the optimal level through analysis of trends and performance · Handle volume management and analysis including increase/decrease in offline activities and requirements to maximize efficiency · Process intra-week time off requests and trades in accordance with defined WFM processes · Monitor real time Adherence and alert call center personnel to ensure customer service ...
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