Synectics Jobs in Philadelphia

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2 Synectics jobs in Philadelphia, Pennsylvania found on Monster.

Jobs 1 to 2 of 2
Plan, direct and monitor the activities of Customer Services bargaining unit or non-exempt line employees. Maintain and deliver optimum quality of service to customers, and maximize employee productivity. Implement standards and programs to improve processes and increase customer satisfaction. Direct day-to-day supervisory responsibilities over bargaining unit or non-exempt line employees. Mentor...
Duties: · Support and Operations. · Maintain stated service SLAs for all customer requests. · Work with the other onshore and offshore Support team members to collaborate on solutions. · Work with business partners as needed to understand requirements and requests. · Perform all necessary product administration duties in support of the markets. For example, product and pricing changes, sales targe...
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