The Dako Group Jobs in Michigan
Located in Auburn Hills, our client is looking to fill the role of multiple openings geared towards Customer Service. Below is a brief job description. Job Responsibilities: Assist customers in arranging off-lease vehicle purchases. Offer Vehicle Protection Plans to customers interested in purchasing their off-lease vehicle. Assist customers who are interested in lease extensions or terminating ...
Warranty Claims Specialist Our customer located in Auburn Hills, MI is looking to fill the role of Warranty Claims Specialist on a long-term contractual basis. Role Summary This role is responsible for all of the tasks associated with review and payment of warranty claims, which includes a technical analysis to ensure compliance with the established Warranty Policies & Procedures in effect at t...
Service Process Coach Role Summary Work with the Region After Sales Manager (RASM) and Area After Sales Managers (AASMs) to identify opportunities within the dealer network for Service Process Improvement Drive change within assigned dealerships, focused on improving dealer performance versus National and Regional Service Operations KPIs Focus on Service Processes that promote improved Deale...
Located in Ann Arbor, our client is looking to fill the role an Emissions Dynamometer Technician on a contractual basis. Below is a brief job description along with specific requirements. A. Exhaust and EVAP emission testing responsibilities Conduct emission test cycles (EPA 74, EPA 75, HWFET, USO6, SCO3, NYCC, ETC.) Conduct cold start tests, cold hesitation, misfire, OBD, etc. Operate and per...
Located in Auburn Hills, our (automotive) client is looking to fill the role of a Contact Center Advocate. This position is a long term contractual opportunity paying between $12-15/hour. The Information Team Advocate provides customer assistance via telephone. This Advocate assists current owners with such requests as dealer information, campaign information, warranty information, perform addres...
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