The Innovation Group
The Innovation Group Jobs & Careers
The Innovation Group Hudson, OH
Innovation Group is a global provider of business process services and software solutions to the insurance, fleet, automotive and property industries. We enable clients to unlock the potential of increased collaboration, outsourcing and strategic partnerships, helping to reduce costs and risks, improve efficiency, increase customer satisfaction and achieve growth. With a commitment to flexibility...
The Opportunity The Marketing and Communications Manager will be responsible for the development, execution and evaluation of all marketing strategies which support the sales processes for the suite of the Innovation Group Business Process Services (BPS). The Marketing and Communication Manager will work with the Innovation Group Marketing teams (UK and NA) to support in the effective execution of...
The Opportunity The Director of Customer Experience will be accountable for the premium customer service experience for all of our Auto Clients; through the provision of effective claims management, diligent operations, exceptional productivity and cost effectiveness. The successful and continually repeated delivery of an unconditionally helpful service underpinned by cycle time in line with custo...
The Opportunity The Director of Service Quality and Technical Training (Automotive Insurance) is a key partner to the Auto business, providing assurance, insight, recommendations and support, focused on continual quality improvement. The Director will lead the team which will deliver the business wide quality assurance program across the business as well as delivering structured and ad-hoc trainin...
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