Thermo Fisher Scientific Customer Service Jobs in Pittsburgh

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Posting date: July 28, 2014 Position Summary: The Customer Service Supervisor is responsible for the day-to-day coaching and supervision of a team of customer service reps in the call center and monitors productivity and performance standards. Plans and directs work flow and project assignments. Oversees call volume to ensure service standards are met. Conducts hiring, training, and evaluation of...
Posting date: July 11, 2014 Position Summary: The Chemical Gatekeeper role, located at a customer's site, is dedicated to ensuring chemical compliance, optimizing chemical inventory, and making the Researcher's chemical experience safe, efficient and more productive. Key Responsibilities: Chemical Compliance tracking and enforcement Develop / follow necessary business processes for Order fulfillme...
Posting date: May 6, 2014 Summary The Senior Product Support Engineer is responsible for GC/GCMS Product Support , providing technical assistance on field support issues to field service staff, new product introduction support planning, business process improvement, website content, and other various monthly metrics. In addition will provide technical assistance to customers and Field Service Engi...
Posting date: May 1, 2014 The Customer Channels Group delivers a comprehensive array of products and services to the scientific research, healthcare, safety and science education markets. Our portfolio offers the broadest array of consumables, equipment and supplies, sourced from thousands of manufacturers around the world. We also offer our customers supply-chain managerial services, delivery sys...
Posting date: July 1, 2014 Position Summary: This position is focused on service delivery excellence for UnityTM Lab Services. Specific activities relative to the job function could include: inventory management, order management, chemical management, glassware washing, material handling, and media preparation. This position will utilize the advanced functionality of systems and applications relev...
Posting date: June 30, 2014 Position Summary: This position is focused on service delivery excellence for UnityTM Lab Services. Specific activities relative to the job function could include: inventory management, order management, chemical management, glassware washing, material handling, and media preparation. This position will utilize the basic functionality of systems and applications relevan...
Posting date: July 1, 2014 Position Summary: This position is focused on service delivery excellence for UnityTM Lab Services. Specific activities relative to the job function could include: inventory management, order management, chemical management, glassware washing, material handling, and media preparation. This position will utilize the advanced functionality of systems and applications relev...
Posting date: August 16, 2013 Position Summary: The LSMS Product Support team is looking for an engaged Product Support Engineer to add to our team to extend our reach into clinical LCMS. The ideal candidate has a strong background in LC/MS with practical experience in clinical applications including experience in a FDA regulated environment (ISO 13485) as well as a solid technical understanding o...
Posting date: June 24, 2014 Position Summary: The Clinical Consultant is responsible for educating across the continuum of customers (alliance partners, channel partners, hospitals, professional organizations, etc.) on disease states applicable to biomarkers, the clinical application, utility, and impact of existing and future markers. Responsibilities include the development and maintenance of in...
Posting date: June 20, 2014 Position Summary: The Senior Site Specialist will maintain lab equipment and support inventory management services. General duties include glassware management, chemical management and tracking, stock room maintenance, and shipping receiving. IOTA/DOT certification is required. The position is based in Pomona, NY. Key Responsibilities: Ensures lab equipment and environm...
Posting date: June 23, 2014 Position Summary: The Customer Service Representative is responsible for providing service to our customers and clients through the placement and monitoring of orders. Process telephone, mail, email and fax orders; provide pricing, availability, cross-reference, researching & sourcing of products for customers; up-sells best buy/ first choice/and other products as reque...
Posting date: June 16, 2014 Position Summary: Independently performs, verifies, and provides feedback on complex and varied services (registration, delivery, pick-up, and tracking of hazardous materials) for a varied client base. Responsibilities: Reviewing, creating, and maintaining of company data log sheets Pickup of hazardous waste Assisting in registration of chemicals into a chemical databas...
Posting date: June 16, 2014 Position Summary: Independently performs, verifies, and provides feedback on complex and varied services (registration, delivery, pick-up, and tracking of hazardous materials) for a varied client base. Responsibilities: Reviewing, creating, and maintaining of company data log sheets Pickup of hazardous waste Assisting in registration of chemicals into a chemical databas...
Posting date: June 16, 2014 Position Summary: Independently performs, verifies, and provides feedback on complex and varied services (registration, delivery, pick-up, and tracking of hazardous materials) for a varied client base. Responsibilities: Reviewing, creating, and maintaining of company data log sheets Pickup of hazardous waste Assisting in registration of chemicals into a chemical databas...
Posting date: June 16, 2014 Position Summary: Independently performs, verifies, and provides feedback on complex and varied services (registration, delivery, pick-up, and tracking of hazardous materials) for a varied client base. Responsibilities: Reviewing, creating, and maintaining of company data log sheets Pickup of hazardous waste Assisting in registration of chemicals into a chemical databas...
Posting date: April 21, 2014 Position Summary: Provide technical support and consultation to service personnel and customers, primarily in North American marketplace but occasionally to the rest of the World. The position will specifically be supporting the FTIR Microscopes and FTIR Instrumentation. Support will include electronic, mechanical, software and basic applications. Key Responsibilities:...
Posting date: June 16, 2014 Job Title: Dionex Products Technical Support representative Summary: Provides post sales support to address technical product issues. Duties and Responsibilities: Answers, evaluates, and prioritizes incoming customer telephone, voice mail, or email requests for assistance regarding hardware, software, networking, other related technologies, service, spare parts or gener...
Posting date: June 13, 2014 Position Summary: Provide support at multiple customer facilities during scheduled and unscheduled PTO, other leaves of absence, site training and open positions; in some cases for extended periods of time. Duties include: Cover the portfolio of services provided including order entry, order management, operating customer procurement systems, stockroom services, materia...
Posting date: June 9, 2014 Position Summary: This position is primarily focused on the customer service and inventory management aspects of Managed Services. Activities include the material handling aspects of Thermo Fisher Scientifics Managed Services core offerings such as: product receiving, stocking, product disbursement, inventory delivery, chemical handling, glass washing, and other basic in...
Posting date: June 9, 2014 Position Summary: This position is primarily focused on the customer service and order management aspects of Managed Services. Activities include the handling of Thermo Fisher Scientifics Managed Services core offerings such as: purchasing of product, ordering, receiving, other duties such as chemical handling, glass washing, or other basic customer service activities as...
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