TracFone Wireless Jobs in Miami
11 TracFone Wireless jobs in Miami, Florida found on Monster.
Description Our Legal & Carrier Relations team is seeking a Subpoena Compliance Agents to process civil, criminal and administrative subpoenas, grand jury subpoenas, search warrants and court orders seeking customer call detail records and/or other customer information. The agents will also take and handle incoming call escalations from private attorneys, law enforcement officers, state and federa...
Description Our IT Delivery Management team is seeking a IT Delivery Manager to be directly responsible for the timely delivery of IT projects. The position is also entrusted with the key tasks of keeping the project cost under tight control, and overseeing that the end product meets the stringent quality standards required by the IT-Department at the set time. As part of the job responsibility, a...
Description Our Internal Audit team is seeking a Senior Information Technology Auditor who will conduct IT audit assignments to evaluate the effectiveness and efficiency of controls surrounding the Company’s IT environment. Additionally, this role is also responsible for performing IT SOX compliance testing. Responsibilities: Prepares planning activities for IT audits, ad hoc projects, as assigned...
Description Our Customer Retention team is seeking a business Analyst to leverage customer data to define new ways to understand and answer the needs of the growing customer base. This role will be instrumental in providing key performance indicators, analysis and reporting to the Customer Retention team. The ideal candidte will blend advanced reporting with strong critical thinking skills and wil...
Description Our Product Support team is searching for a Warranty Analyst II who will bein charge of reviewing day to day fulfillment activities for technology and warranty exchange customer cases. Responsible for maintaining daily reports, keeping all front and back end systems involved in operation up to date, and monitor systems functionality. Responsibilities: Ensure timely processing of end us...
Description Our Service Quality and Customer Experience team is seeking a Manager of Customer Experience to direct corporate quality programs that monitor and report on all customer touch points including emails, case resolution, handset exchanges and Mystery Shopper. This position will direct all analysis to help provide better insight into the opportunities that impact the company’s ability to d...
Description Our E-commerce team is seeking an experienced a professional User Experience Architect to ensure that the company’s online experiences are properly planned and executed in order to elevate our brands. The User Experience Architect will work collaboratively with internal, external, and third party stakeholders to ensure that all digital experiences build confidence and trust in our bran...
Description Responsibilities: Support for Agent Support APP (Clarify/IVR/WEB/TAS/Apex). Fixing clarify issues in the call center and also for APP when the customers or representatives having any issues while making transactions. Support in house Agent Support system on daily business. Status reportsministrative tasks. Required Experience Bachelors Degree or equivalent combination of education and...
Our Software and Product Quality Assurance team are searching for an SQA Automation Analyst who will assist the SR. SQA Manager for Projects, carries out Software Quality Assurance procedures to ensure that all information systems meet TracFone’s standards and Business Owner requirements. Performs the testing of software to certify that new applications fully meet requirements, are error free, and...
Description TracFone Wireless is seeking a QA Testing Support who will assist in executing testing procedures and scripts that quantitatively and qualitatively analyze and confirm the expected performance of TracFone prepaid handset functionality. In addition, perform support-related functions including defect management and light project management duties within a team. Responsiblities: Support T...
Description Our IT Core Development team is seeking an Associate Java Developer to design, develop and maintain Java applications for front end systems based on requirements provided by the business. Responsibilities will include: Design, develop and maintain Java applications. Document all the applications Install, maintain and tune J2EE application servers. Provide 3rd tier support for productio...
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©2013 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2013.5.0.223-218