TracFone Wireless Jobs in Phenix City

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Description Our IT Core Development team is searching for an SOA Services Lead who will lead a team of SOA developers to implement Projects. The candidate shall lead and also design, develop, and implement middle tier SOA/Java applications to support business requirements. The candidate will follow approved life cycle methodologies, create design documents, and perform program coding and testing....
Description Our Information Technology Team is seeking a entry level DB2 Database Administrator to provide database administration support for the maintenance, implementation of applications and uptime of DB2 data warehouses. This role will analyze and maintain transactional and analytical processes in large databases. The incumbent will manage and support business key activities being able to cre...
Description Responsible for reconciling the Company’s inventory to quantities on hand at third party fulfillment facilities. Performs analysis of inventory data and ensures that proper costing methods are being used. Assists in the preparation of monthly financial statements in the areas of cost of sales, fulfillment costs, other components of cost of sales and valuation of inventory. Responsibili...
Description Schedule and facilitate business requirements sessions for review, and definition of business requirements for Projects and business change requests. Identify project objectives and deliverables to establish clear ownership for project tastsk, track changes to requirements, and ensure changes are documented according to PMO Standards. Ensure that scope, schedule or cost changes are ide...
Description Our E-commerce team is searching for a Webmaster/Portal Administrator to work as a technical lead/expert on IBM products for the Online marketing – E-Commerce department. Incumbent will work with Portal Application tools and other non-IBM products to deploy campaigns, site changes, as well as other related tactical pieces to meet the goals of the organization. IBM commerce, & PORTAL DE...
Description Our Customer Retention Team is seeking a professional Market Research Analyst to be responsible for creating insights plans, executing primary research, synthesize the output of market research and complete appropriate research and analyses from other COEs, and facilitate a discussion about insights that communicates the story in a clear, unbiased way and helps the Brand / VAS managers...
Description Our Service Quality & Customer Experience team is seeking a Customer Survey Application Analyst to be responsible for administration and use of Autonomy Explore tool that connects all customer touch points (IVR, Web, WebCSR, and Email) to provide analysis of customer interactions. This position also handles the administration and analysis of customer experience surveys via a web-based...
Description Our E-commerce Department is seeking a Web Analytics Manager to design, measure, optimize and analyze cross-platform digital experiences, from websites to social media to video to mobile to offline. Responsibilities: The Web Analytics Manager will work closely with other practice/department leads: e-commerce, interactive marketing, user experience and tech teams, plus external partners...
Description Our Fraud & Loss Prevention team is searching for an Analyst II, Fraud & Loss Prevention who will analyze, monitor and report all facets of credit card charge backs, refunds, and rejections in order to prevent detect and investigate the fraudulent activities and revenue leakage. This person will also be responsible for reporting and monitoring daily credit card activity as related to T...
Description Our Information Technology team is seeking a Network Support Specialist to assist Network Engineers in the monitoring and operation of the network infrastructure. Interact with partners and internal customers with aims of SLA fulfillment and operational excellence. Network Support Specialists receive mentoring and guidance from more senior members of the department. Job Description: Ne...
Description Our Accounting team is searching for a Fixed Assets Analyst who will participate in the activities related to maintaining accurate Fixed Assets Balance Sheet values of the company’s audited Financial Statements. Accountable for maintaining and validating the Company FA (IT equipment, Licenses, Internally Developed Sorftaware (Projects, etc.) database including identifying possible recl...
Description Our Order Management & Invoicing team is seeking a Logistic Manager who will Manage New Product Launches and communications by performing the following duties: ? Responsibilities: Monitor and manage vendor performance via Key Performance Indicators (KPI’s) that map to the Contractual Service Level Agreements. Address all service failure (red flags) with Authorize Service Centers thru c...
Description Our Sales team is searching for an Indirect Account Manager who will collaborate with the Indirect Channel Management team to develop and execute strategic sales plans within TracFone’s Indirect Channel. This role is to support the strategy development of the exclusive retail store and master agent/ dealer partner retail programs. In a supporting role capacity, this person will design,...
Description Our Executive Resolution Department is seeking Executive Resolution Specialist to provide support to all call centers/corporate regarding the resolution of customer complaints while providing excellent customer service. Responsibilities: Will provide continuous, professional customer service support to all Call Center personnel, Executive Management and Field Representatives to ensure...
Description The Revenue Assurance Manager is responsible for supporting the LifeLine and all Brands Functions relating Revenue and Customer Transactions thus protecting the Company’s financial interests by monitoring Metrics and Procedures established by/for this position thus ensuring all processes up to and including OTA are operating efficiently. These functions include but are not limited to d...
Description Our Software Quality Assurance department is seeking a Manager SQA Projects to Manage a team of SQA Analysts and SQA Testers and drive the project-software testing function to certify that new applications are the best deliverable that can be produced to ensure proper operation and Enhance our Customers Experience while interacting with TracFone’s systems. Ensures compliance with both...
Description Our Legal Department is seeking a Subpoena Compliance Agent who will be responsible for review and interpretation of Legal documentation for our company. Requirements: Process civil, criminal and administrative subpoenas, grand jury subpoenas, search warrants and court orders seeking customer call detail records and/or other customer information. This requires the agent to review and i...
Description Serve as store level support and function as a liaison between store employees and Inside Sales & Marketing contacts. Review and implement placement of point of purchase marketing materials. Represents the company at trade and retailer functions. Prepares and submits territory call reports to Field Sales Manager. Conducts product knowledge training seminars. Undertakes special field pr...
Description Our E-Commerce Department team is seeking a E-tail Commerce Manager who will Manage and execute innovative ideas based on consumer insight and in context of overall marketing, online marketing and sales strategies. ? Responsibilities: Managing and merchandising of all TracFone online properties ands eTailer relationships. These activities include visual merchandising, product merchandi...
Description Our Accounting team is seeking a Sr. Accounts Receivable Specialist who will manage major Retail accounts, interface with their various departments regarding questions, managing the AR aging and informing management about status of collections. ? Responsibilities: Analyze and reconcile the various agings to ensure billing accuracy (BUR/POSA/BUS). Includes review A/R billing cycle for a...
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