TravCorp USA Jobs in California
Strong knowledge & understanding of airline contracts, tarrifs, phase IV pricing and ticketing. Strong Technical background in Amadeaus (preferred) or Sabre. Thorough understanding of all Uniworld product and policies, ability to perform under pressure . Strong customer service skills verbal and written as well as on call resolution ability. Ability to clearly communicate with others. Highly organ...
The successful candidate will be responsible for developing the overarching digital strategy, as well as managing the implementation of initiatives and projects to support the strategic plan. The role requires a well-rounded digital executive - you will have a solid understanding of the online and digital marketing landscape, as well as exceptional technical knowledge coupled with demonstrable com...
Day to day accounting processing. Accounts Receivable, Accounts Payable, Reconciliations, assisting the Accounting Manager in various accounting projects Duties and Responsibilities Vendor payments domestic & foreign. Generating checks in TravelHerd and Quickbooks. Setting up wire transfers Agent commission processing Daily credit card processing and posting in the system. Accounts receivable reco...
Effectively responds to customer inquiries and complaints to resolve client issues while maintaining required performance standards. In particular, this position specializes in post departure complaint resolution. Duties and Responsibilities Provide prompt, accurate and excellent customer service to clients Manage incoming calls, faxes, emails and written inquiries and complaint correspondence by...
Sells Uniworld cruise/tour packages to National Accounts, Costco, travel agents and direct clients. Must possess a thorough understanding of all Uniworld product and policies. Provides information and advice on all aspects of travel products while maintaining required performance standards. Duties and Responsibilities Must be able to process incoming calls in a timely, efficient and professional m...
Effectively provide service and support to clients with regard to pre-departure issues while maintaining required performance standards; liason between Uniworld and TravCorp brands providing them support as they sell and book Uniworld. Duties and Responsibilities Provide prompt, accurate and excellent customer service to clients Manage incoming calls involving routine client pre-departure inquirie...
Responsible for following up on all "request a quote" leads received from the Uniworld Website. Track all inquiries and report on what happened with them (which converted to bookings, deposited bookings, canceled bookings, which did not convert and which were booked under a travel agency along with the name of the agency they were booked under). Duties and Responsibilities Help with special projec...
Responsible for the weekend supervison , support agents in the areas of product, customer service skills, problem-solving skills and departmental policy/procedure. Must possess a thorough understanding of Uniworld product and policies. Ability to perform under pressure and lead by example. Provide backup support for Manager of Reservations/guest support /direct lead and group teams. Duties and Res...
Perform the AP functions for multiple Travcorp USA brands. Ensure invoices for tour costs and other expenses are processed accruately and timely. Process cash disbursements weekly for multiple Travcorp USA brands. Duties and Responsibilities Process large volume of tour costs invoices for North America opeartions, including preparation of spreadsheets to review amount billed and input into in-hous...
The Director of Contact Center is responsible for leading B2B and B2C contact center operations for The Travel Corporation USA. Duties and Responsibilities Provides strategic vision, leadership, direction to the management team who manages the day-to-day activities for a mid-size Contact Center and support staff. Responsible for the consistent delivery of service excellence to multiple stakeholder...
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