Universal Software Corporation Jobs in Utah

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1 Universal Software Corporation jobs in Utah found on Monster.

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Job Description: Candidate will be responsible to troubleshoot all Level 1/ 2 Calls from customers to ensure consistent customer satisfaction. Document all communication with customers in the CRM and notify/discuss with TL/Manager on tickets that require assistance.Need to timely hand-off ( escalation) of cases that require technical escalation to L3 TAC. Requirment: 3+ years experience in conf...

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