Verizon Jobs in Maryland
Responsibilities This position is for a supervisor in the Silver Spring Fiber Solution Center, supporting FTTP. The center handles technical support, provisioning and maintenance functions for FTTP. The candidate will be responsible for evaluating the expertise of the Customer Support Analyst with regard to customer service skills, desktop, and network trouble shooting skills, use of FTTP systems,...
Responsibilities Candidate will be responsible to manage diverse work force positioned to provide the latest communication technologies, POTS, and fiber optic services, in a high growth, combined business and residential area. This position involves supervising, coaching and mentoring approximately 15-20 I&M technicians in a broad geographic area in order to maintain and support the outside plant...
Salary Information Hourly Rate: $14.28 - $35.53 Summary Tests, analyzes and interprets data for trouble shooting in switching equipment, computer systems, data networks and associated peripherals. Operates and maintains various switching, data network and computer processing equipment. Installs, updates, accepts, tests, and initializes systems and equipment. Monitors switching equipment, computer...
Salary Information Hourly Rate: $12.10 - $28.61 Summary The Fiber Customer Support Analyst will serve as the initial point of contact for provisioning and/or maintenance customer inquiries concerning their fiber based voice, data and/or video services. Responsibilities Duties may include, but are not limited to, the following: Answer incoming calls from customers with order inquiry and/or trouble...
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