Verizon Jobs in Maryland

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9 Verizon jobs in Maryland found on Monster.

Jobs 1 to 9 of 9
Summary The Fiber Customer Support Analyst will serve as the initial point of contact for provisioning and/or maintenance customer inquiries concerning their fiber based voice, data and/or video services. Responsibilities Duties may include, but are not limited to, the following: Answer incoming calls from customers with order inquiry and/or trouble reports. Provide customers with order status, se...
Summary Contribute to Verizon's revenue results by selling Verizon broadband, entertainment & telecommunications products and services. Attain or exceed a monthly sales objective. Additional functions may include, investigating and resolving customer inquiries, disputes and/or complaints on service, billing, rates, adjustments, and policy issues. Responsibilities Duties may include, but are not li...
Responsibilities Sell and promote Verizon Internet, TV and Phone services to small businesses with focus on new to Verizon business •Sales will be made primarily by cold calling/visits to small businesses in an assigned territory. •Sales process will include managing lead lists, networking, customer appointments, referral solicitation, and door to door sales generation •Networking could include at...
Responsibilities Sell and promote Verizon Internet, TV and Phone services to small businesses with focus on new to Verizon business •Sales will be made primarily by cold calling/visits to small businesses in an assigned territory. •Sales process will include managing lead lists, networking, customer appointments, referral solicitation, and door to door sales generation •Networking could include at...
Responsibilities The duties and responsibilities of this position include: Scorecard and business group reporting and analysis Identify, analyze, and interpret trends or patterns project workflow Develop, improve, and implement reporting systems to advance understanding of project patters. Develops senior management presentations Maintains skills and stays current in reporting practices. Completes...
Responsibilities To observe, coach, develop and provide feedback on retention, sales and customer service. Responsible for managing and coaching consultants in Retail Markets Residential Service Center. Responsibilities include, but are not limited to, training, developing, motivating and appraising associates. Instrumental among teammates in process innovation, focuses on retaining customers, sal...
Responsibilities Responsibilities: This position requires leading and coaching a team of consultants in a Consumer Sales /Retention Call Center environment that includes coaching; analytics; quality of service across key tenets of customer service in a full funnel consumer/retention call center This position necessitates extensive interaction with each consultant on a daily basis including feedbac...
Responsibilities Responsibilities: This position requires leading and coaching a team of consultants in a Consumer Sales /Retention Call Center environment that includes coaching; analytics; quality of service across key tenets of customer service in a full funnel consumer/retention call center This position necessitates extensive interaction with each consultant on a daily basis including feedbac...
Responsibilities This position is for a supervisor in the Silver Spring Fiber Solution Center, supporting FTTP. The center handles technical support, provisioning and maintenance functions for FTTP. The candidate will be responsible for evaluating the expertise of the Customer Support Analyst with regard to customer service skills, desktop, and network trouble shooting skills, use of FTTP systems,...
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