Verizon Jobs in Michigan

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Responsibilities Perform financial and strategic analysis to drive and track performance of key Verizon content initiatives, such as developing new content-related products and content packaging changes. Perform real-time financial and strategic deal analysis to support content acquisition negotiations. Provide direction to content settlements team to ensure accurate payment of content license fee...
Responsibilities Develop, analyze and nurture new content business plans across Verizon’s platforms, including cable, mobile and OTT Drive cost savings and improve margin for Verizon by performing deal and competitive analysis on content initiatives for FiOS TV and other digital initiatives Prepare deal negotiation strategy through competitive benchmarking of rates, distribution, deal structure, a...
Summary The Fiber Customer Support Analyst will serve as the initial point of contact for provisioning and/or maintenance customer inquiries concerning their fiber based voice, data and/or video services. Responsibilities Duties may include, but are not limited to, the following: Answer incoming calls from customers with order inquiry and/or trouble reports. Provide customers with order status, se...
Summary The Fiber Customer Support Analyst will serve as the initial point of contact for provisioning and/or maintenance customer inquiries concerning their fiber based voice, data and/or video services. Responsibilities Duties may include, but are not limited to, the following: Answer incoming calls from customers with order inquiry and/or trouble reports. Provide customers with order status, se...
Summary Contribute to Verizon's revenue results by selling Verizon broadband, entertainment & telecommunications products and services. Attain or exceed a monthly sales objective. Additional functions may include, investigating and resolving customer inquiries, disputes and/or complaints on service, billing, rates, adjustments, and policy issues. Responsibilities Duties may include, but are not li...
Summary Contribute to Verizon's revenue results by selling Verizon broadband, entertainment & telecommunications products and services. Attain or exceed a monthly sales objective. Additional functions may include, investigating and resolving customer inquiries, disputes and/or complaints on service, billing, rates, adjustments, and policy issues. Responsibilities Duties may include, but are not li...
Summary The Construction Coordinator works indoors and performs technically oriented clerical duties. The main responsibilities are maintaining and keeping records and telephone work. Responsibilities Duties include, but are not limited to, the following: A. Posts records, which are, required in the construction control center, i.e., production, material, time sheets and payroll reports. B. Record...
Responsibilities This position is for a supervisor in the Hampton Fiber Solution Center, supporting FTTP. The center handles technical support, provisioning and maintenance functions for FTTP. The candidate will be responsible for evaluating the expertise of the Customer Support Analyst with regard to customer service skills, desktop, and network trouble shooting skills, use of FTTP systems, and F...
Summary Handles inbound calls from small business customers, operating in both sales and billing functions. Responsible for selling network and CPE products/services to new and existing customers, as well as handling billing inquiries such as payment arrangements, collections and adjustments to existing customers. Performance is measured on the basis of sales quota attainment, quality and producti...
Summary Driver A loads and delivers supplies. Activities are both indoor and outdoor. Responsibilities Duties include, but are not limited to, the following: A. Load and deliver supplies and equipment to Company and customer locations. B. Drive various types of vehicles and operate tractor-trailer units and delivery vehicles over 18,000 lbs., MGW. C. Operate a winch, hydraulic cable boom, etc. D....
Summary Repair, troubleshoot and maintain company building assets to include the following equipment and systems: heating, ventilation, air conditioning, plumbing, fire alarm, building automated systems, electrical equipment. Perform scheduled preventative maintenance and inspections. Maintain building appearance. Operate company vehicles and other equipment/tools as required. Responsibilities Dut...
Summary Video Headend Operations (VHO): Responsible for the integrity of the Verizon video network equipment and services while providing sophisticated testing procedures for the identification of faults both inside and outside the VHO and trouble facilitation on any service disruption or degradation. Will serve as the initial point of contact for video trouble identification and tier 1 maintenanc...
Responsibilities At Verizon, our people are busy changing the world—tackling the toughest challenges in areas like healthcare, energy, public safety, and education. With an outward focus on our customers and integrity at our core, we're creating technology solutions that help businesses optimize their operations, families connect from anywhere, and whole communities leave smaller, greener footprin...
Responsibilities This position requires extensive interaction with each consultant on a daily basis and including feedback, coaching and development/disciplinary plans as needed. Monitoring of employee performance through side-by-side and remote observations; reviewing results with each emplyee on a consistent basis; providing coaching and identifying additional training to assist consultants in r...
Responsibilities Verizon’s Consumer and Mass Business Market’s Installation & Maintenance Supervisor position is responsible for supervising a team of technicians performing installation and/or maintenance activities for Verizon’s voice, data and video entertainment services. The position requires strong leadership skills and the ability to hold self and his/her team accountable for results by est...
Responsibilities Sell and promote Verizon Internet, TV and Phone services to small businesses with focus on new to Verizon business Sales will be made primarily by cold calling/visits to small businesses in an assigned territory Sales process will include managing lead lists, networking, customer appointments, referral solicitation, and door to door sales generation Networking could include attend...
Responsibilities Position directly manages 8-10 front-line team coaches who are responsible for meeting revenue/sales, quality, personnel issues and cost measures with over 100 consumer sales consultants being supervised/managed. This position specifically is responsible for the following: Revenue/Sales – Responsible for the direction and leadership of revenue generation and the development and im...
Responsibilities •Sell and promote Verizon Internet, TV and Phone services to small businesses with focus on new to Verizon business •Sales will be made primarily by cold calling/visits to small businesses in an assigned territory. •Sales process will include managing lead lists, networking, customer appointments, referral solicitation, and door to door sales generation •Networking could include a...
Responsibilities •Sell and promote Verizon Internet, TV and Phone services to small businesses with focus on new to Verizon business •Sales will be made primarily by cold calling/visits to small businesses in an assigned territory. •Sales process will include managing lead lists, networking, customer appointments, referral solicitation, and door to door sales generation •Networking could include a...
Responsibilities Verizon’s Consumer and Mass Business Market’s Installation & Maintenance Supervisor position is responsible for supervising a team of technicians performing installation and/or maintenance activities for Verizon’s voice, data and video entertainment services. The position requires strong leadership skills and the ability to hold self and his/her team accountable for results by est...
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