Verizon Jobs in Oxnard
Summary The Fiber Customer Support Analyst will serve as the initial point of contact for provisioning and/or maintenance customer inquiries concerning their fiber based voice, data and/or video services. Responsibilities Duties include, but are not limited to, the following: A. Answer incoming calls from customers with order inquiry and/or trouble reports. B. Provide customers with order status....
Responsibilities The Technical Customer Service Associate Director position is responsible for overseeing the Technical Support function in assigned geographic area and partnering with the leadership team to proactively initiate and support key strategies geared to promote performance, quality, employee development, and engagement across the geographic area. The Associate Director leads a team of...
Summary Serves as a principal link between the company and its high value residential customers. Receive numerous contacts each day and ensure customer satisfaction and revenue growth through the sales of advanced products and services. Customer transactions focus on new service orders, moves and changes, but also include disconnects, billing adjustments, inquiries, arrangements, and solving custo...
Summary Perform service order, provisioning, repair and maintenance activities in Stored Program Control (SPC) central office equipment, adjunct devices (e.g., VoiceMail, etc.), inter-office trunking and terminating facilities, network plant facilities, and on customer premises, including customer provided equipment and wiring. This activity includes, but is not limited to, network clocking equipm...
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