Vertafore Jobs in Connecticut

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Vertafore's East Lansing office has an opening for a customer service driven individual to join their Enterprise Support Team as a Product Support Analyst II. This team supports external customers including many of the top 100 Insurance companies. The primary responsibility of this role is to support many of our largest clients with issues and analysis of software configuration and bugs. This indi...
As a Production Support Analysts II at Vertafore you are responsible for maintaining our best-of-breed web technology. The right candidate will thrive on troubleshooting and resolving complicated software and database challenges,while presenting a customer-friendly face to the rest of the organization. As a key member of a smart team dedicated to supporting our production software, we will seek yo...
Vertafore’s Call Center Representative is an important role within an established and growing organization. This role provides exceptional customer service and support to our agent/agency/broker dealer clients, primarily over the phone. Additionally, this role is responsible for researching and responding to client inquiries and monitoring service level agreements. The ideal candidate will have ex...
Vertafore is looking for a Customer Support Analyst 1 (CSA1), in Tech Support to combine their experience troubleshooting computer hardware, software, networks, database platforms, and operating systems to solve complex, escalated cases. You will have the opportunity to train and work with emerging technologies in a customer centric atmosphere that cultivates teamwork to accomplish results. The id...
Vertafore has an opening for a customer service minded Support Representative. The ideal candidate will have experience working with clients over the phone, via email and in person. This position plays a critical role by assessing and analyzing customer issues and working with our development teams to improve product usability. This is a great opportunity for a career minded individual as Vertafor...
Vertafore’s Professional Services group has a Project Manager opening leading client facing software implementations. This role provides consulting services, project management, software implementation expertise, and overall product knowledge. The ideal candidate has worked on projects for external clients, particularly software implementations, is driven by providing exceptional customer service...
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