Vivint Jobs in Massachusetts
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Account Creation Rep - Call Center (Lindon, Utah) Vivint’s Account Creation position makes for a great seasonal job for those living in the Utah County area. Account Creation Reps answer inbound calls from Vivint Sales Reps and Technicians to create customer accounts, ensure installation quality, and assist in any needed adjustments on existing customer accounts. Essential Functions / Responsibili...
Customer Care Rep (Lindon, Utah) In a very comfortable call center environment, Vivint’s Customer Care Reps answer inbound calls from Vivint customers across the country and help them understand/troubleshoot their home security and home automation systems over the phone. Essential Functions / Responsibilities: Provide technical and customer support via telephone for inbound calls. Develop an exten...
Customer Loyalty Rep - Call Center (Lindon, Utah) Customer Loyalty Rep’s responsibility is to help educate and maintain our current customers. A customer oriented focus is necessary in order to preserve long term customer satisfaction. Critical thinking and problem solving are vital in assessing the needs of Vivint’s customers and providing the appropriate solution to their needs. Customer Loyalty...
Retention Rep – Call Center (Lindon, Utah) Vivint’s Call Center Manager will lead a large customer service department. The Customer Care Manager needs to be a great leader, communicator and able to influence other to adopt our vision of a world class customer call center. The Customer Care Manager is a key member of the service organization at Vivint. This will be responsible for developing and mo...
Technical Support Rep (Lindon, Utah) Essential Functions / Responsibilities: Provide technical and customer support via telephone for inbound calls. Develop an extensive knowledge of Vivint’s varied product line and installation processes. Educate customers over the phone on the use of Vivint systems and products. Use Vivint’s Knowledge Management System to troubleshoot varying degrees of technica...
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