20% Follows clearly detailed procedures in completing several repetitive clerical steps performed in a prescribed or varied sequence, such as data entry, filing, operating basic office equipment (i.e. photocopier, facsimile, multi-line phone/voicemail systems, and minimal computer programs. Maintains files, posting records, compiling statistical data, making and checking calculations, preparing and sorting mail, proofreading, completing forms and checking for accuracy, answering telephones and simple typing.