The specialized vocabularies will encompass a variety of subjects in the field of medicine, neurology and surgery including: general surgery, anesthesiology, vascular surgery, thoracic surgery, cardiac surgery, urology, otorhinolaryngology, plastic surgery, oral surgery, orthopedics, ophthalmology, gynecology, radiology, nuclear medicine, internal medicine, cardiology, allergy, pulmonary medicine, gastroenterology, endocrinology, rheumatology, nephrology, oncology, hematology, podiatry, geriatrics, psychiatry, pathology, neurosurgery, dermatology, spinal cord injury, blind rehabilitation and ambulatory care. Contractor shall provide complete customer support which includes an off-site transcription system managed by the contractor and complete transcription support for dictated Medical documents 24 hours per day 365 days per year including holidays.