Call Center Business Analyst Jobs in California

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444 California Call Center Business Analyst jobs found on Monster.

Jobs 1 to 20 of 444
Molina Healthcare Inc Long Beach, CA
Job SummaryUnder general supervision create and maintain reports supporting all functional areas of claims production, adjustments, recoveries, auditing, compliance and KPI. Ability to work closely with all levels of management to determine business requirements. Familiar with software life cycle and working in a team environment. This position requires strong Excel, SQL and Microsoft Business Int...
Hewlett-Packard Company Palo Alto, CA
Call Center Analyst - 1284316 Description As the call center Analyst you will be responsible to provide excellent customer service to clients. Key Responsibilities A customer oriented individual focused on meeting customer's needs. Answer and log service requests from clients. Provide 1st level problem analysis. Provide 1st level User Administration and account unlock / reset Escalate call...
Hewlett-Packard Company Palo Alto, CA
Call center Analyst - 1294696 Description As the call center Analyst you will be responsible to provide excellent customer service to clients. Key Responsibilities A customer oriented individual focused on meeting customer's needs. Answer and log service requests from clients. Provide 1st level problem analysis. Provide 1st level User Administration and account unlock / reset Escalate call...
Pala Casino Pala, CA, 92059
Location: NEW JERSEY Required Skills * Must enjoy and love the game of poker and have a strong understanding of casino games Possess good knowledge of poker and casino games Experienced in monetary transaction processes and/or banking procedures for ecommerce company (CC, ACH, wallets) Experienced with both inbound and outbound contacts via chat, email and phones Excellent oral and written c...
Pala Casino Pala, CA, 92059
Location: NEW JERSEY Required Skills *Must enjoy and love the game of poker and have a strong understanding of casino games Possesses good knowledge of poker and casino games Experienced in monetary transaction processes and/or banking procedures for ecommerce company (CC, ACH, wallets) Ability to identify patterns and exception detection when working with large number of cases Experienced w...
Molina Healthcare Long Beach, CA, 90802
Job Summary Under general supervision create and maintain reports supporting all functional areas of claims production, adjustments, recoveries, auditing, compliance and KPI. Ability to work closely with all levels of management to determine business requirements. Familiar with software life cycle and working in a team environment. This position requires strong Excel, SQL and Microsoft Business In...
Faneuil, Inc . is recognized as one of North America's leaders in providing customer contact and back-office processing solutions for a variety of clients. With unparalleled industry expertise, Faneuil fully supports end-to-end solutions that build success through effective customer care management and unique value-added features and applications. Faneuil offers attractive wages and incentives plu...
Hewlett-Packard Company Palo Alto, CA
Call Center Analyst English Part time - 1300196 Description · Provide On-line telephone IT technical support to end users on their mobile and desktop platforms. Support consists of high level expertise on standard software application packages and the environments and platforms in which the business operates (desktops, laptops, remote access, messaging, etc.). · HP Enterprise Services aspires t...
Hewlett-Packard Company Palo Alto, CA
Call center Senior Analyst - 1300237 Description Provide On-line telephone IT technical support to end users on their mobile and desktop platforms. Support consists of high level expertise on standard software application packages and the environments and platforms in which the business operates (desktops, laptops, remote access, messaging, etc.). Key Responsibilities • Answer and log service ...
Molina Healthcare Inc Long Beach, CA
Job Summary This position will be instrumental in the successful development and deployment of workforce management strategy nationwide. The ideal candidate will have the ability maintain workforce management tools and systems for Molina Healthcare call centers. These tools will be used for planning and reporting purposes, all developed for actionable outcomes to ensure our members and providers ...
Molina Healthcare Long Beach, CA, 90802
Job Summary This position will be instrumental in the successful development and deployment of workforce management strategy nationwide. The ideal candidate will have the ability maintain workforce management tools and systems for Molina Healthcare call centers. These tools will be used for planning and reporting purposes, all developed for actionable outcomes to ensure our members and providers r...
Verizon Wireless Long Beach, CA, 90802
Administrative support roles are critical to the success of every function at Verizon. Enjoy the challenge of bringing organization and efficiency to a variety of global, cross-functional projects. Responsibilities The Sr Analyst / Quality trainer will work with managers to identify business needs and support center initiatives to maximize performance. The position will be responsible for (but n...
Business Information & Application Customer Service Analyst Advancement Services JOB #: 1405329 FULL TIME; CAREER Starting Salary Range: $21.60 - $24.90/hourly. Salary commensurate with qualifications and experience. UCSC strives to embrace diversity in all its forms; it strives to be an inclusive community that fosters an open, enlightened & productive environment. Recognized as an outstand...
Capital Group Companies Irvine, CA, 92606
The AFS IT team is looking for a BSA to participate in projects supporting contact center technologies. The associate will act as the liaison between the business, other IT teams, and developers. This role entails translating business requirements into detailed data requirements, data flows and integration, interface specifications, data quality and flow testing and providing support to business u...
Phenomenal opportunity with a well established and aggressively growing international organization for a strong Business Systems Analyst. If you are looking for autonomy, tremendous growth potential, no red tape and the ability to make/implement quick decisions - please send us your resume. The IT Business Systems Analyst will partner with Sales and Marketing Business Groups to ensure delivery of...
Job Responsibilities Enhancing communication all around the globe… Our customers range from Commercial to Government making us complex, yet flexible in meeting the world’s communication needs. Each group at ViaSat contributes to the launch of every satellite, how exciting is that? As a Business Operations Analyst, you will support the Technical Support Services Organization which provides call c...
POSITION SUMMARY Business System Analyst must be able to effectively communicate with all associates, managerial/ non-managerial, interact with vendors as required to gather information and resolve problems, as well as interface with business owners to understand/document business requirements and enhancement requests. Function as a strong and experienced resource for delivering quality Client sy...
Description: Position Description: Positions in this function provide technical support to UnitedHealth Groups computer user community. The website's content is driven by the County of San Diego. This is a contractual requirement of our ASO contract. Under minimal supervision, responds to requests from users for new or modified systems. This may involve planning, designing and analyzing various ...
The Repair and Maintenance Analyst is primarily responsible for managing various projects as well as the routine activities that support the R&M department, this includes working with the R&M online management system and call center which includes monitoring, prioritizing, and managing R&M service calls for stores, working directly with R&M vendors for assigned trades that includes HVAC, doors, lo...
Description: Position Description: Energize your career with one of health care's fastest growing companies. You dream of a great career with a great company where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading healt...

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Business Career Tools

Call Center Business Analyst

Salaries

$32,500.00 - $94,500.00
Typical Salary for Call Center Business Analyst in California
(357 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
46.3%
Some College Coursework Completed
19.2%
Master's
14%
Associates
10.9%
High School
4.4%
Certification
2.2%
(229 Respondents)
Source: Monster.com Careerbenchmarking Tool

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