Call Center Business Analyst Jobs in California
20 California Call Center Business Analyst jobs found on Monster.Jobs 1 to 20 of 20
We have an immediate requirement for an SAP FICO Business Systems Analyst in San Jose, CA. This is a full time position. Responsibilities: Provide application functional support and implementation in the Finance and Controlling business areas Effectively liaise with the business community and translate business requirements into effective IT solutions Develop and maintain configuration and functio...
Only local San Francisco Bay Area candidates! No 3rd party agencies! Direct W2 employees only! Experienced Business Systems Analyst with demonstrated Systems Integration work experience. Strong in full life cycle of IT project work, from requirements gathering through functional specifications/design and user acceptance testing. Demonstrated ability managing complex requirements in a high-pressure...
More Details About The Position Hours 8-hour shift, on-call rotation; evenings and weekends as needed. Summary Responsible for the implementation, integration and expansion of the existing Data Warehouse and creation of focused Data Marts to meet the operational and organizational needs of department decision makers. Works with clinical and non-clinical clients designing a reporting infrastructure...
Our client located in El Segundo, CA is seeking a Business Analyst with experience in workflow analysis to join their team on a permanent basis. In this role, you will be an integral part of the operations team; supporting the optimization of workflow within and across the firms and brokerage operations, as well as within and from offices through firm operations as appropriate. This critical role...
Position Title: Business Analyst Location: Newport Beach, CA/ Wall, NJ Primary Purpose of Job: This position requires extensive analytical skills with a strong project management orientation in a fast paced production environment. The main focus of this position is production oriented and requires client management/interaction, data management, technical support and process improvement. This indiv...
The incumbent in this position is responsible for providing more complex analytical support through report creation, research, data gathering, interpretation and development of policies and procedures. The incumbent also documents business requirements and develops case scenarios in the development of new or enhanced systems. The incumbent also provides second-level divisional call center telephon...
Summary: The Analyst, Workforce Management II is responsible for supporting and analyzing all aspects of multi-site workforce management activities in support of servicing operations including scheduling, forecasting, real-time management and performance monitoring. This position is also responsible for staffing level analysis delivery to meet client specific and departmental performance guarantee...
Description: Position Description: This isn't packaged goods. It's a bigger challenge than that. Here you're making a difference in people's lives, starting with your own. Join us and start doing your life's best work.(sm) As the Senior Marketing Product Database Analyst, you will be using Unica Campaign, and will be building Member and Provider Campaign files for telemarketing, email and direct m...
Danaher Company Description Beckman Coulter develops, manufactures and markets products that simplify, automate and innovate complex biomedical testing. Our diagnostic systems are found in hospitals and other critical care settings around the world and produce information used by physicians to diagnose disease, make treatment decisions and monitor patients. Scientists use our life science research...
L.A. Care, America’s largest publicly-operated health plan, is dedicated to a mission, vision and values for bringing quality health care to L.A. County’s most vulnerable residents. We seek a dedicated individual to become our Senior Member Services Report Writer/Analyst. This key support role is responsible for auditing, reviewing and analyzing membership eligibility, member assignment, and demog...
Desktop Support Analyst-Milpitas, CA-Contract to Hire At CompuCom, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. Currently CompuCom is looking for a Desktop Support Engineer in the Milpitas Area. The candidate in this position will manage tickets in the BMC Remedy 7 system. TASKS / RESPONSIBILITIES * Provide client s...
Company Confidential Irvine, CA, 92618
Dynamic Support Center is currently seeking passionate Analyst. Custom Business Solutions is a highly innovative software company committed to delivering the best technology support solutions in the hospitality industry. Having been in the industry for 20 years, and retaining nearly 50% of our personnel for more than half of that, we take pride in our commitment to both our employees and our custo...
URL: https://www.smartrecruiters.com/8x8Inc/76024702-2405-0114-senior-analyst-support-systems-and-technology PRIORITY WILL BE GIVEN TO LOCAL CANDIDATES (LOCAL IS CONSIDERED WITHIN 50 MILES OF SAN JOSE, CA). NO RELOCATION WILL BE PROVIDED FOR THIS POSITION. Company: 8x8, Inc. Location: USA - CA - San Jose Functional Area: Customer Success & Support Employment Type: Regular, Full-time Title: Senior...
Madera Community Hospital is seeking talented individuals to join our team dedicated to quality care. Madera Community Hospital is a 106-bed non-profit, private General Acute Care Hospital. The Hospital serves community patients from Madera County, Northern Fresno County and Southern Merced County. The Staff of approximately 850 employees are committed to caring for patients with compassion, conce...
Required: Someone with a strong grasp of SQL and Crystal Reports 2-3 years information management experience and 2-3 years healthcare administration experience including claims. A strong interest in auditing for the Quality Assurance Department Bonus: BS Degree Prior Medicaid, Medicare and Commercial HMO experience March Vision Care is a Knox Keene licensed, vision care plan managing and providing...
Retail Account Manager – Marketing and Sales Operations Wouldn’t it be great to have a job where my people skills are what make me the big bucks? You are here. Consultant You love helping people. The people you know come to you when they need answers. The Consultant leverages a relationship built on trust and the expertise of knowing your stuff to match people and products perfectly. USMA offers;...
OVERVIEW The Workforce Manager leads a centralized workforce management staff responsible for support of Call Center operational teams. Functions include forecasting, scheduling, and management of intra-day staffing and service for a multi-site, 7 day Call Center operations. The workforce consists of agent groups responsible for handling front and back-office operations, including inbound and outb...
QA Senior Engineer-WD30005633 Johnson Controls is a global multi-industrial company with core businesses in the automotive, building and energy storage industries. Our 170,000 employees create quality products and services to optimize energy and operational efficiencies of buildings, energy storage and interior systems for automobiles. Through our growth strategies and by increasing market share w...
QA Senior Engineer - WD30001784 Johnson Controls is a global multi-industrial company with core businesses in the automotive, building and energy storage industries. Our 170,000 employees create quality products and services to optimize energy and operational efficiencies of buildings, energy storage and interior systems for automobiles. Through our growth strategies and by increasing market share...
We are looking for an exceptional & talented IT professional who is passionate about Network and Security. The candidate must have demonstrated experience and ability to architect, design, configure, and troubleshoot large scale high performance networks. The candidate will work closely withdifferent business users, IT teams to support and implement network and security services. Essential Functio...
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Answers for Call Center Business Analyst Jobs
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Help finding a job after college?
I graduated in May of this year with a Bachelors degree in Informatics from Indiana University and still have yet to find a full-time job... I have a 3.2 GPA, volunteer experience in my field, and two...
Would you do business with a company who moves its call centers to India and China?
Many American companies like HP, Dell, AIG, IBM, etc etc have their call centers in India. So when you need technical support some man with a heavy indian accent sitting in India pretends he is Americ...
Planning on gettin associates in business administration!!!?
I'm a jr. In high school and plan on attending college for business admin! What are possible jobs with that degree! A good job!
What would be good to go along with a Degree in Business Marketing?
What would be a good minor and what kind of jobs could I get with this combination. Just need some decent answers from people in the business world, not stay at home moms.. What kind of job coul...
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Call Center Business Analyst
$32,500.00 - $94,500.00
Typical Salary for Call Center Business Analyst in California
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Business Analyst
Maintains call center performance by determining business requirements; developing business applications and human resources strategies; monitoring and improving performance.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Maintains applications database by entering technical problem identification and resolution data.
Collaborates with call center managers and supervisors on a daily basis to define requirements, processes and execution of strategies to manage contract center performance.