Call Center Business Analyst Jobs in Florida

RSS

224 Florida Call Center Business Analyst jobs found on Monster.

Jobs 1 to 20 of 224
Randstad Technologies is looking for a Business Systems Analyst Call center Apps for a contract opportunity in South Florida. The Business Systems Analyst primary role is to support systems and staff by recommending and implementing system enhancements that promote efficiency, compliance and growth. In addition, the Business Systems Analyst contributes broad experience and a high level of experti...
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. Insightful Expertise is a core value at ADP and in TotalSource we have built the largest Professional Employer Organization (PEO) i...
Description: If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm) This position is responsible for leadership, development and performance of Operations Forecasting and Planning team. Accurately forecast ...
Department: Operations, Command Center Reports To: Sr. Manager, Customer Service Operations Level: 18 (Salaried, Exempt, Bonus Eligible) Analyzes telecommunications services for utilization and capacity management and reports to management the impact on service levels around new project implementation and trending. This roles also leads efforts with third party vendors on planned changes to the...
Department: Operations, Command Center Reports To: Sr. Manager, Customer Service Operations Location: Tampa, 33634 Hours: M-F Day Shift Analyzes telecommunications services for utilization and capacity management and reports to management the impact on service levels around new project implementation and trending. This roles also leads efforts with third party vendors on planned changes to the...
Wellcare Health Plans Inc FL, FL
Telecom Analyst, Sr (Call Center Self Service IVR)-1409489 About WellCare: WellCare Health Plans, Inc. provides managed care services targeted to government-sponsored health care programs, focusing on Medicaid and Medicare. Headquartered in Tampa, Fla., WellCare offers a variety of health plans for families, children, and the aged, blind and disabled, as well as prescription drug plans. The compa...
For problem-solvers and the analytically inclined: Help a world-leader in technology invest strategically, allocate wisely and drive shareholder value. Formulate groundbreaking processes, provide in-depth analysis and expertly manage Verizons assets. Responsibilities At Verizon, we innovate constantly to help the biggest names in business do business – quicker and smarter. It takes vision. It ta...
Job Description: Do you have previous experience handling Business Analysis in a Call Center Environment? If so then I have the perfect opportunity for you!! My client in the Fort Pierce area is seeking a Business Analyst to come join their growing organization. As a Business Analyst for my client you will facilitate and initiate program analysis, manage critical processes, and participate in th...
LabTech Software is a sister company of ConnectWise through ConnectWise Capital. General Summary: LabTech Software is seeking a skilled Business Intelligence Business Analyst specializing in data analysis and process analysis. This individual will work within the growing Business Intelligence team and will work with various business unit leaders to define, develop and maintain all operational re...
RARE OPPORTUNITY TO JOIN A TOP FL CORPORATION Stable company, high compensation and fast growth opportunity! DUTIES & RESPONSIBILITIES: Under general direction, within the assigned division(s), this position is responsible for providing budgeting, cost and hours analyses, and reporting on assigned contracts and projects. Prepares budgets, forecasts, and related reports for specified profit and ...
If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm) This position is responsible for leadership, development and performance of Operations Forecasting and Planning team. Accurately forecast critical call ...
Available Position: Contact Center Quality Analyst Location: Position is located in our Maitland, FL office. Company Overview: We are constantly growing and always hiring! BPA Quality is the world leader in providing Remote Call Quality Assurance solutions to the Call Center Industry. Our activities are focused on maximizing the potential of the vital contact between an organization and its c...
Holiday Inn Kissimmee, FL
Job Description: POSITION SUMMARY The Call Center Planning Analyst works with the call center leadership team to accurately forecast workforce needs, create effective schedules through various staffing models, completes various reporting and assists in the analysis thereof. Will determine various staffing targets for multiple business groups with disparate call volume trends and capacity modelin...
MountainStar Healthcare Miramar, FL
Description More About HCA..... For a sixth consecutive year HCA has earned national recognition as one of the best workplaces for information technology professionals. HCA ranked No. 42 on Computerworld’s 2014 "Best Places to Work in Information Technology" list of 100 companies. HCA has been recognized by the Ethisphere Institute as one of the World's Most Ethical Companies. Summary of Dutie...
MountainView Hospital FL
Schedule: Full-time Description More About HCA..... For a sixth consecutive year HCA has earned national recognition as one of the best workplaces for information technology professionals. HCA ranked No. 42 on Computerworld’s 2014 "Best Places to Work in Information Technology" list of 100 companies. HCA has been recognized by the Ethisphere Institute as one of the World's Most Ethical Compani...
More About HCA..... For a sixth consecutive year HCA has earned national recognition as one of the best workplaces for information technology professionals. HCA ranked No. 42 on Computerworld ’s 2014 "Best Places to Work in Information Technology" list of 100 companies. HCA has been recognized by the Ethisphere Institute as one of the World's Most Ethical Companies. Summary of Duties The Custom...
HCA North Texas Miramar, FL
Customer Support Operations Manager - High Volume Call Center( Job Number: 25026-7298) Work Location :United States-Florida-Miramar-Supply Chain - South Florida Schedule :Full-time Description More About HCA..... For a sixth consecutive year HCA has earned national recognition as one of the best workplaces for information technology professionals. HCA ranked No. 42 on Computerworld’s 2014...
WHAT ARE THE RESPONSIBILITIES OF THE POSITION? Provide Excellent Customer Service to all customers within the virtual contact center Ensure compliance with policy provisions and state/federal regulations Work successfully in a fast paced environment Handle calls daily, discussing claim status, policy provisions and state/federal regulations. Great opportunity to learn more about disability in...
General Summary: LabTech Software is seeking a skilled Business Intelligence Analyst specializing in key performance indicators (KPIs). This individual will work within the growing Business Intelligence team and will work with various business unit personnel in the development and support of the departmental and organizational KPIs. This individual will be accountable for facilitating informatio...
For problem-solvers and the analytically inclined: Help a world-leader in technology invest strategically, allocate wisely and drive shareholder value. Formulate groundbreaking processes, provide in-depth analysis and expertly manage Verizons assets. Responsibilities At Verizon, we innovate constantly to help the biggest names in business do business – quicker and smarter. It takes vision. It ta...

Get new jobs by email for this search
We'll keep looking and send you new jobs that match this search.
email me

Upload your resume and let employers find you!
It's that simple!

Business Career Tools

Call Center Business Analyst

Salaries

$32,500.00 - $94,500.00
Typical Salary for Call Center Business Analyst in Florida
(357 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
46.3%
Some College Coursework Completed
19.2%
Master's
14%
Associates
10.9%
High School
4.4%
Certification
2.2%
(229 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Call Center Business Analyst Articles

Great Entry-Level Transportation Jobs for College Grads Article Rating
If you’re in your senior year and not sure what type of job you want after graduation, you might want to consider a job in the transportation industry.
For Employers: Post Jobs | Search Resumes | Advertise
About Monster | Work for Monster | Advertise with Us | AdChoices | Partner with Us | Investor Relations | Social Media
Terms of Use | Privacy Center | Accessibility Center | Help | Security | Contact Us | Sitemap | Mobile
©2014 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2014.11.15.18-215
eTrustLogo