Call Center Business Analyst Jobs in Florida

223 jobs

Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Responsibilities Verizon has announced plans to sell a part of its Wireline operations to Frontier Communications. This position will be included as part of the planned ...

POSITION SUMMARY The Sr. Business Analyst for Call Center Technology is a critical role for Aetna's technology enablement team. This position will require strong business knowledge of a Call/Contact Center environment along with the necessary technologies to support an effortless customer experience. This is an opportunity to join our rapidly growing consumer department and we are looking to drive...

POSITION SUMMARY The Sr. Business Analyst for Call Center Technology is a critical role for Aetna's technology enablement team. This position will require strong business knowledge of a Call/Contact Center environment along with the necessary technologies to support an effortless customer experience. This is an opportunity to join our rapidly growing consumer department and we are looking to drive...

O v erview Deloitte is one of the leading professional services organizations in the United States, specializing in audit , tax , consulting , and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some oftheworld’s most well-known and respected companies, including more than 75percent of theFortune 100. At Deloitte, in addition to chal...

Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Responsibilities Verizon has announced plans to sell a part of its Wireline operations to Frontier Communications. This position will be included as part of the planned ...

Description: Position Description: Our mission in Workforce Management is to be: Trusted Advisors who consistently deliver cost-effective solutions while balancing strategy with risk and compassion to delight our employees, customer and shareholders. Responsible for building and growing the relationships within WFM and with their Operations partners by providing guidance based on best practices...

Grow your IT career at one of the leading global technology companies. We offer hands-on exposure to state-of-the-art systems, applications and infrastructures. Responsibilities At Verizon, we innovate constantly to help the biggest names in business do business – quicker and smarter. It takes vision. It takes focus. And we apply both every bit as much to the way we do business too. The brightes...

Business Administration – no nights or weekends We are a direct marketing and sales communications company, located in Hollywood , FL that offers customer acquisition in a comprehensive range of industries in 30 national and international markets. Our direct marketing and sales campaigns offer clients a virtually unlimited number of messages and voices to represent their brand, and prepare them ...

Position Description: Our mission in Workforce Management is to be: Trusted Advisors who consistently deliver cost-effective solutions while balancing strategy with risk and compassion to delight our employees, customer and shareholders. Responsible for building and growing the relationships within WFM and with their Operations partners by providing guidance based on best practices, trends, goal...

Description: Position Description: Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healt...

Description: Position Description: Here, your performance, your ideas, your unique analysis will combine with a rich assortment of contributors to understand and shape the health care system. At UnitedHealth Group, you'll work with a team that has the creativity and passion to help build new health care solutions that meet emerging market needs. You'll get the opportunity to work with an elite t...

Description: Position Description: Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healt...

Description: Position Description: Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healt...

Description Our Service Quality Assurance & Customer Experience team is seeking a Customer Experience Analyst. This role will be responsible in facilitating customer experience audits on a variety of customer touch points including direct sales, mystery shopper, exchange processes and functionality to help understand and improve overall customer experience at each of these touch points. This posi...

Our Service Quality Assurance & Customer Experience team is seeking a Customer Experience Analyst. This role will be responsible in facilitating customer experience audits on a variety of customer touch points including direct sales, mystery shopper, exchange processes and functionality to help understand and improve overall customer experience at each of these touch points. This position will con...

Do you want to be part of a services company with both a proven record of success and planned growth? TriNet is a leading provider of a comprehensive human resources solution for small to medium-sized businesses. We enhance business productivity as a human resources partner, managing HR so clients can focus on operating and growing their core business. Our HR solution includes payroll processing, ...

Senior Reporting Analyst Description Job Purpose: The senior reporting analyst creates data results through a mastery of techniques and tools that range from basic queries through multidimensional analyses and data mining, forming new relations and derivations as necessary, and extracting the maximum amount of valid information content from the data. Extensive insight into the business and the ...

For problem-solvers and the analytically inclined: Help a world-leader in technology invest strategically, allocate wisely and drive shareholder value. Formulate groundbreaking processes, provide in-depth analysis and expertly manage Verizons assets. Responsibilities At Verizon, we innovate constantly to help the biggest names in business do business – quicker and smarter. It takes vision. It ta...

For problem-solvers and the analytically inclined: Help a world-leader in technology invest strategically, allocate wisely and drive shareholder value. Formulate groundbreaking processes, provide in-depth analysis and expertly manage Verizons assets. Responsibilities At Verizon, we innovate constantly to help the biggest names in business do business – quicker and smarter. It takes vision. It ta...

For problem-solvers and the analytically inclined: Help a world-leader in technology invest strategically, allocate wisely and drive shareholder value. Formulate groundbreaking processes, provide in-depth analysis and expertly manage Verizons assets. Responsibilities At Verizon, we innovate constantly to help the biggest names in business do business – quicker and smarter. It takes vision. It ta...