Call Center Business Analyst Jobs in Florida

Currently, there are no Call Center Business Analyst jobs available in Florida which match this search. You may wish to explore similar job titles on the Business jobs in Florida page or view related jobs below.
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Baptist Health South Florida Coral Gables, FL, 33134
Supports the Baptist Health International’s (BHI) services by consistently screening/monitoring incoming and outgoing calls to ensure quality, superior customer service, and adherence to the policies and procedures of Baptist Health and the International Services department. Provides feedback to assist in the creation of quality standards, performance improvement goals, development of training pro...
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. Insightful Expertise is a core value at ADP and in TotalSource we have built the largest Professional Employer Organization (PEO) i...
Business Analyst, Process Improvement - Call Center Location: United States-FL-Miami Organization: Client Support Services Job: Business Process Job Number :142749 Description Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose t...
Common Purpose, Uncommon Opportunity . Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere . This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for ...
Wellcare Health Plans Inc Tampa, FL
Call Center Data Analyst (SQL Queries)-1406135 About WellCare: WellCare Health Plans, Inc. provides managed care services targeted to government-sponsored health care programs, focusing on Medicaid and Medicare. Headquartered in Tampa, Fla., WellCare offers a variety of health plans for families, children, and the aged, blind and disabled, as well as prescription drug plans. The company serves ap...
WellCare Health Plans Inc. Tampa, FL, 33602
Department: Operations Location: Tampa, FL Salaried/Exempt Responsible for creating, distributing, and reporting on outbound call lists and campaigns for the enterprise while assisting the Ops team with the management of outbound contact centers. Essential Functions: Research, understand, problem solve and report root cause of metric variances and propose possible business solutions. Ensure ...
JOB TITLE: NCC Analyst REPORTS TO: NCC SeniorOperations Manager SUBORDINATE POSITIONS: None FLSA: Exempt (Salary) OVERVIEW Provide data analysis for the Hair Club Contact Center (Call Center). Ultilze skills relating to SQL and query building to provide custom reporting. Familarity with CRM systems and dialer systems a plus. Experience with project management also a plus. ESSENTIAL DUTIES AN...
RARE OPPORTUNITY TO JOIN A TOP MIAMI CORPORATION Stable company, high compensation and fast growth opportunity! DUTIES & RESPONSIBILITIES: Under general direction, within the assigned division(s), this position is responsible for providing budgeting, cost and hours analyses, and reporting on assigned contracts and projects. Prepares budgets, forecasts, and related reports for specified profit a...
Berkshire Hathaway Travel Protection Fort Lauderdale, FL, 33301
Summary: This position is responsible for and supports multiple HR Generalist activities in our Fort Lauderdale office. Duties include administering and coordinating Human Resources support services through the implementation and maintenance of policies and procedures. Leads the recruiting process, compiles and maintains personnel records, unemployment, employee labor relations & performance appra...
For problem-solvers and the analytically inclined: Help a world-leader in technology invest strategically, allocate wisely and drive shareholder value. Formulate groundbreaking processes, provide in-depth analysis and expertly manage Verizons assets. Responsibilities At Verizon, we innovate constantly to help the biggest names in business do business – quicker and smarter. It takes vision. It ta...
Our current clients represent some of the largest companies in the country. We are looking to fill entry level sales and marketing positions, with growth potential for the right people into management positions. We provide FULL TRAINING! *Put Your Degree to work* This is perfect for someone looking to get their foot in the door or looking to start their first career! Visit our website! We hav...
Available Position: Contact Center Quality Analyst Location: Position is located in our Maitland, FL office. Company Overview: We are constantly growing and always hiring! BPA Quality is the world leader in providing Remote Call Quality Assurance solutions to the Call Center Industry. Our activities are focused on maximizing the potential of the vital contact between an organization and its c...
Holiday Inn Kissimmee, FL
Job Description: POSITION SUMMARY The Call Center Planning Analyst works with the call center leadership team to accurately forecast workforce needs, create effective schedules through various staffing models, completes various reporting and assists in the analysis thereof. Will determine various staffing targets for multiple business groups with disparate call volume trends and capacity modelin...
Available Position: Contact Center Quality Analyst Location: Position is located in our Maitland, FL office. Company Overview: We are constantly growing and always hiring! BPA Quality is the world leader in providing Remote Call Quality Assurance solutions to the Call Center Industry. Our activities are focused on maximizing the potential of the vital contact between an organization and its c...
Description: Position Description: Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. Trusted Advisors who consistently deliver cost-effective solutions while balancing strategy with...
Vogue International is an innovative consumer products business located in Clearwater, Florida, that distributes cutting-edge hair care products to large retail chains. Our exciting progressive company has position open for a merchandise allocation analyst. This is a new position resulting from our explosive year-over-year growth. The ideal candidate will have a background in demand planning, inv...
Speridian Technologies LLC Tampa, FL
Hello, We are supporting our customer in identifying a Business Analyst Business Systems Analyst at Tampa, FL. Please find the details below and if interested, revert me with your updated word resume ASAP. Position Business Analyst Business Systems Analyst Job Location Tampa, FL Job Type Contract (6 Months) Job Descripton Looking for strong Business Analyst ASAP for requirement gathering process w...
Verizon Wireless Lake Mary, FL, 32795
For problem-solvers and the analytically inclined: Help a world-leader in technology invest strategically, allocate wisely and drive shareholder value. Formulate groundbreaking processes, provide in-depth analysis and expertly manage Verizons assets. Responsibilities At Verizon, we innovate constantly to help the biggest names in business do business – quicker and smarter. It takes vision. It ta...
J.Lodge, LLC, a leader in the contact center industry, has an opening for a Performance Coach for new and established accounts. We are seeking candidates with a successful background in employee development. Candidates must be intuitive in client strategy, management and identifying growth opportunities. Ideal candidates must possess a good understanding of how to effectively motivate, encourage a...
Southern Wine Miramar, FL
Description The goal of the Support Center is to provide timely, efficient, and accurate customer support. Support is key not only to internal users (employees) of the corporate IT services, but, also to external customers of our organization’s products and services. Our customers base their perceptions of the overall quality of IT services based on their interactions with the support center sinc...

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Business Career Tools

Call Center Business Analyst

Salaries

$32,500.00 - $94,500.00
Typical Salary for Call Center Business Analyst in Florida
(356 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
46.5%
Some College Coursework Completed
19.3%
Master's
13.6%
Associates
11%
High School
4.4%
Certification
2.2%
(228 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Call Center Business Analyst Articles

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