Call Center Business Analyst Jobs in Florida

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60 Florida Call Center Business Analyst jobs found on Monster.

Jobs 1 to 20 of 60
Available Position: Fluent CantoneseChineseSpeakingContact Center Quality Analyst Location: Maitland, FL office. Company Overview: BPA Quality is the world leader in providing Remote Call Quality Assurance solutions to the Call Center Industry. Our activities are focused on maximizing the potential of the vital contact between an organization and its customer through Contact Centers. The core of o...
Available Position: Fluent Japanese Speaking Contact Center Quality Analyst Location: Maitland, FL office. Company Overview: BPA Quality is the world leader in providing Remote Call Quality Assurance solutions to the Call Center Industry. Our activities are focused on maximizing the potential of the vital contact between an organization and its customer through Contact Centers. The core of our bus...
Available Position: FluentMandarin ChineseSpeaking Contact Center Quality Analyst Location: Maitland, FL office. Company Overview: BPA Quality is the world leader in providing Remote Call Quality Assurance solutions to the Call Center Industry. Our activities are focused on maximizing the potential of the vital contact between an organization and its customer through Contact Centers. The core of o...
As part of the Telecom team, this Business Analyst II evaluates business requirements for call center and enterprise business application integration. Gathers requirements for new or modified software systems enhancements and/or integration solutions. Conducts and analyzes business and information technology processes and prepares essential groundwork. Assists business with information gathering a...
Job Title:Professional: Programmer Analyst Requisition ID:1400GB7 Job Category:Applications Primary Location:USA-FL: FLORIDA-MIAMI Schedule:Full-time Job Type:Regular Travel:Yes, 5 % of the Time Job Posting:Jul 17, 2014, 9:50:31 AM Description: Essential Job Functions Codes, tests, debugs, implements, and documents programs. Assists in the modification of company products and/or customer/internal...
eBay Enterprise helps companies of all sizes drive commerce growth -delivering exceptional, engaging shopping experiences online and offline. eBay Enterprise enables omnichannel commerce, multichannel retailing and digital marketing for the world's premier retailers and brands. eBay Enterprise's comprehensive omnichannel strategies and solutions, including commerce technologies, multichannel opera...
Maximo Management Analyst (1 opening) · Responsible for Quality Assurance review for all Regional Call Center (RCC) personnel's Maximo data entry. · Review is to ensure data accuracy, proper and consistent categorization · Training for RCC staff. · The Analyst will design, develop and implement QA reports to evaluate data and implement corrective actions, as appropriate. Analysis will provide trai...
We have an IMMEDIATE FULL-TIME opening for an Administrative Analyst for our Outbound Call Center who will be gathering, reporting and monitoring performance metrics utilizing EXCEL. You will work closely with the Call Center Manager to refine requirements and deliver analysis, insight and recommendations regarding sales trends that impact our departmental goals. We are based in Boca Raton, just o...
Responsibilities At Verizon, we innovate constantly to help the biggest names in business do business – quicker and smarter. It takes vision. It takes focus. And we apply both every bit as much to the way we do business too. The brightest minds, the latest technologies and pioneering processes are combining to enhance this critical business function at our Center for Excellence. We’re finding new...
WORKFORCE ANALYST II The objective of this role is to generate daily, weekly, monthly and yearly forecasts, in a multi-site and multi-channel environment, for use in developing and providing analysis of call data and determining headcount requirements. This position develops and executes outbound dialing strategies, including evaluating, administering, testing and troubleshooting requests, based o...
Responsibilities At Verizon, we innovate constantly to help the biggest names in business do business – quicker and smarter. It takes vision. It takes focus. And we apply both every bit as much to the way we do business too. The brightest minds, the latest technologies and pioneering processes are combining to enhance this critical business function at our Center for Excellence. We’re finding new...
The Information System Security Analyst assists with the coordination of information security activities and collaborates with upper tiers within the Global Secure Operations Center (GSOC) to ensure that information systems are implemented and operating in accordance with customer requirements, information security best practices and company policy and federal and state laws and regulations. The p...
Responsibilities At Verizon, we innovate constantly to help the biggest names in business do business – quicker and smarter. It takes vision. It takes focus. And we apply both every bit as much to the way we do business too. The brightest minds, the latest technologies and pioneering processes are combining to enhance this critical business function at our Center for Excellence. We’re finding new...
Responsibilities At Verizon, we innovate constantly to help the biggest names in business do business – quicker and smarter. It takes vision. It takes focus. And we apply both every bit as much to the way we do business too. The brightest minds, the latest technologies and pioneering processes are combining to enhance this critical business function at our Center for Excellence in Lake Mary, FL. W...
Responsibilities At Verizon, we innovate constantly to help the biggest names in business do business – quicker and smarter. It takes vision. It takes focus. And we apply both every bit as much to the way we do business too. The brightest minds, the latest technologies and pioneering processes are combining to enhance this critical business function at our Center for Excellence. We’re finding new...
PRIMARY OBJECTIVES OF POSITION Design and develop reporting systems, and ad-hoc reports. Validate and ensure data accuracy as it pertains to information requested or utilized. Interface with management of Customer Service to leverage the use of technology within the department. Identify and implement any opportunities for improvement in efficiencies or profitability. Develop user requirements and...
Responsibilities Analyst - Wireless Employee Commissions • Process/complete required processing steps, including exceptions, duplicates, adjustments, corrections, trending review, personnel changes, and assignments by the published deadline to allow for the most accurate payment. • Assist in detailed analysis of compensation data and payments to ensure accuracy and compliance with compensation pla...
Responsibilities At Verizon, we innovate constantly to help the biggest names in business do business – quicker and smarter. It takes vision. It takes focus. And we apply both every bit as much to the way we do business too. The brightest minds, the latest technologies and pioneering processes are combining to enhance this critical business function at our Center for Excellence. We’re finding new...
Multiple
Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.3 trillion and operations in more than 60 countries We serve more than 50 million consumers and small businesses through more than 5,600 bank branches, 18,700 ATMs, credit cards, mortgage offices and online and mobile banking as well as through...
Responsibilities At Verizon, we innovate constantly to help the biggest names in business do business – quicker and smarter. It takes vision. It takes focus. And we apply both every bit as much to the way we do business too. The brightest minds, the latest technologies and pioneering processes are combining to enhance this critical business function at our Center for Excellence in Lake Mary, FL. W...

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Business Career Tools

Call Center Business Analyst

Salaries

$32,500.00 - $94,500.00
Typical Salary for Call Center Business Analyst in Florida
(355 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
46.5%
Some College Coursework Completed
19.3%
Master's
13.6%
Associates
11%
High School
4.4%
Certification
2.2%
(228 Respondents)
Source: Monster.com Careerbenchmarking Tool
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