Call Center Business Analyst Jobs in Illinois

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11 Illinois Call Center Business Analyst jobs found on Monster.

Jobs 1 to 11 of 11
Title: Business Analyst III Location: 3333 BEVERLY ROAD HOFFMAN EST, IL Desired Start Date: 8/11/2014 Duration: Contract to Hire Job Description: The Business Analyst III provides investigative support for the post-order processing of eCommerce orders. The initial focus involves working with the online business and engineering teams to implement fixes for any issues preventing the timely issuance...
Business Analyst Hoffman Estates, IL Contract 47-55/hr W2 (no C2C) No third party resumes Local to the Chicago area Manpower Professionals is seeking a Business Analyst who provides investigative support for the post-order processing of eCommerce orders. The initial focus involves working with the online business and engineering teams to implement fixes for any issues preventing the timely issuanc...
Healthcare Business Analyst #JP – 2014-06-343 Location: CHICAGO, IL Duration: ASAP – 12/31/14 URGENT NEED FOR HEALTHCARE BUSINESS ANALYSTS IN CHICAGO WITH A LARGE HEALTHCARE ORGANIZATION! INSURANCE BACKGROUND PREFERRED! PLEASE SEE BELOW FOR FURTHER DETAILS! FACE TO FACE INTERVIEWS REQUIRED, LOCAL CANDIDATES PREFERRED! Job Requirements: Experience with ECM solution • Experience in healthcare claims...
This IVR Analyst position will participate in the implementation and support of an enterprise IVR (Interactive Voice Response) application. Assist in creating the test plans and test scenarios. Will work with vendor, customer, and development team to ensure requirements are met and tasks assigned to the Contact Center Management team are completed in a timely manner. ESSENTIAL RESPONSIBILITIES: As...
Flex-N-Gate Business Center Urbana, IL, 61802
Primary Purpose Thesenior systems analyst’s role is to support and maintain the CorporateERP business system (CMS). The person will troubleshoot problem areas ina timely and accurate fashion, and provide end user training andassistance where required. Positionwill be responsible for implementations and maintenance of the CMS ERPsystem in a 24*7 production environment, travel to support andcoordina...
DESCRIPTION OF DUTIES: Primary responsibility will be to use provided tools to properly plan and staff the call center. Reporting, data analysis, and working with the team will also be key responsibilities. ESSENTIAL FUNCTIONS: · Manage shifts schedules · Work with the team to ensure maximum level of customer service · Tracking and reporting Service Level Agreement information · Data analysis and...
Responsibilities At Verizon we innovate constantly to help the biggest names in business do business – quicker and smarter. It takes vision. It takes focus. And we apply both every bit as much to the way we do business too. The brightest minds, the latest technologies and pioneering processes are combining to enhance this critical business function at our Center for Excellence. We’re finding new w...
Description The Opportunity We are the Good Hands; we help people realize their hopes and dreams through products and services designed to protect them from life’s uncertainties and to prepare them for the future. Nearly every major Allstate project has a partnership with technology – a partnership that is imperative to the success of the organization. With the company’s size and related technolog...
Chicago Career Fair on July 29, 2014 Click here to register - It's FREE National Career Fairs invites you to attend the Chicago Career Fair on Tuesday, July 29, 2014. This is a great opportunity to interview with dozens of top employers hiring for positions in all types of industries. Candidates in all fields are encouraged to register to attend. *Registration is not required to attend. Chicago Ca...
Chicago South Career Fair on August 4, 2014 Click here to register - It's FREE National Career Fairs invites you to attend the Chicago South Career Fair on Monday, August 4, 2014. This is a great opportunity to interview with dozens of top employers hiring for positions in all types of industries. Candidates in all fields are encouraged to register to attend. *Registration is not required to atten...
HGS is currently Hiring an Operations Research Analysis Manager for our Peoria, IL call center. Primary Duties and Responsibilities The responsibilities of a Manager R&I includes the management of a reporting analyst team, developing appropriate methodologies for smooth managing of reporting requirements for our clients, guidance in preparation of reports and to provide supervision to the analysts...
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Business Career Tools

Call Center Business Analyst

Salaries

$32,500.00 - $94,500.00
Typical Salary for Call Center Business Analyst in Illinois
(355 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
46.5%
Some College Coursework Completed
19.3%
Master's
13.6%
Associates
11%
High School
4.4%
Certification
2.2%
(228 Respondents)
Source: Monster.com Careerbenchmarking Tool
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