Call Center Business Analyst Jobs in Illinois

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300 Illinois Call Center Business Analyst jobs found on Monster.

Jobs 1 to 20 of 300
1st Choice, LLC is seeking a Part-Time Call Center Analyst/Workforce Management Analyst for an exciting opportunity with our client in Oakbrook Terrace, IL. JOB DESCRIPTION This position is for part time primarily 32 hours a week. This position is also for midnight shift one day during the week and 12 hour shift on weekends to cover the night. Duties Drive service levels to the optimal level t...
Customer Service Coordinator - Call Center Environment Job Label:PANDHR-48226 For the compensation professional in search of an opportunity to provide extraordinary customer service combined with analysis in developing and maintaining compensation programs with a direct, hands-on approach, this dynamic role with Panduit is ideal. In this critical, high-profile role you will have the opportunity ...
About DeVry University: About DeVry University Founded in 1931, DeVry University is one of the largest, private sector universities in North America, with more than 76,000 students enrolled in the United States and Canada. The university’s mission is to foster student learning through high-quality, career-oriented education integrating technology, business, science and the arts. With more than 9...
DeVry Education Group Naperville, IL
Job Description DeVry Education Group is actively seeking an experienced Call Center Manager with a minimum of 3-5 years of management experience to join our Naperville Online Services team. Strong communication skills along with a vast knowledge of contact center dynamics, workforce management principles, processes/tools and the ability to supervise, motivate and train staff, including organizin...
Illinois Technology Association Lincolnshire, IL, 60069
***To have your resume considered, please apply directly for this position at the following link: https://walgreens.taleo.net/careersection/std_cs_ext/jobsearch.ftl?lang=en&src=PA-10720 *** Senior Systems Analyst (NICE Call Recording) (Job Number: 013167) US-IL-Lincolnshire Description At Walgreens, we help people get, stay and live well. That’s our core purpose and the difference we make in p...
Health Care Service Corporation Chicago, IL
Description: We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, or protected veteran...
# of Positions 2 Job Type Professional/Technical Full/Part Time Full-Time Shift First Weekends Required Not Required Why State Farm®? Our commitment to customers makes us the No. 1 insurer of cars and homes in the United States and an insurance leader in Canada. This same commitment to our work force is how we got here and how we stay here. Our 90-year track record highlights State Farm as ...
NANA Development Corporation O'Fallon, IL
Senior Computer Systems Analyst (Microsoft System Center Operations Manager) - QIV00333 Company : Qivliq Federal Group Job : Information Technology Primary Location : US-IL-O'Fallon Schedule : Full-time Shift : Day Job Closing Date (Period for Applying) - External : Ongoing Description Qivliq Federal Groupis a native Alaska-owned, certified 8(a), Small Disadvantaged Business (SDB) dedicate...
Advocate Healthcare & Hospitals Corp. Park Ridge, IL
Advocate Medical Group is a physician-led medical group providing primary care, specialty services, medical imaging, outpatient services and community based medical practices throughout the Chicagoland and Bloomington/Normal. • Bachelors in Accounting, Finance or Business Administration • 5 years relevant experience (especially accounting and budgeting) • Medical group finance experience preferre...
Category: Business Analyst Job Order Id: 2108 Location: IL - Bloomington Job Type: Contract Job Title: Business Analyst - Contact Center Solutions Start Date: 5/27/2013 End Date: 12/31/2013 Location:Bloomington, IL, US Qualifications: We are seeking an individual with a background in Call Center/Contact Center operations and implementation of integrated solutions. The person selected to f...
Advocate Health Care Chicago, IL, 60602
Location: Rosemont, Illinois Job ID: 3920 Facility: ADVOCATE MEDICAL GROUP Dept/Unit: Patient Care Express Nursing Status-FTE: Full Time - 1 Shift: Day Advocate Medical Group is a physician-led medical group providing primary care, specialty services, medical imaging, outpatient services and community based medical practices throughout the Chicagoland and Bloomington/Normal. • Bachelors in ...
Protective Life Corporation Elgin, IL
Job Description: Job Summary and Objective of the Position The Speech Analytics Analyst partners with business owners across the organization to analyze recorded calls and formulate business solutions that will improve the service experience. Using Verint’s Impact360 Speech Analytics tool, we have the ability to extract critical business intelligence by analyzing calls, thus providing insight in...
As the MTS Business Analyst, this person is accountable for the successful capture, collation, analysis and development of performance reporting with relevant business context through various reporting methods. The person in this position will need to learn and fully understand the structure, policies and operations of the Maintenance and Technical Team and have the ability to recommend solutions ...
CONSUMER & COMMUNITY BANKING Elgin, IL
Job Description Consumer and Community (CCB) Banking Operations: The Business Planning and Analysis team is part of Consumer and Community Banking Operations and is responsible for developing an integrated planning and management process that supports the successful execution of CCB Operations business objectives. The Business Analyst & Reporting Manager supports CCB Operations Executives and t...
Role synopsis As the MTS Business Analyst, this person is accountable for the successful capture, collation, analysis and development of performance reporting with relevant business context through various reporting methods. The person in this position will need to learn and fully understand the structure, policies and operations of the Maintenance and Technical Team and have the ability to recomm...
BP Global Warrenville, IL
Role synopsis As the MTS Business Analyst, this person is accountable for the successful capture, collation, analysis and development of performance reporting with relevant business context through various reporting methods. The person in this position will need to learn and fully understand the structure, policies and operations of the Maintenance and Technical Team and have the ability to recomm...
As an employee of PNC Financial Services Group, you become part of an organization committed to customers, employees, investors, and the communities in which we do business. PNC is an established, growing and successful financial services company, with businesses organized around retail and commercial banking, asset management, and funds processing. Our branches are concentrated in thirteen states...
United Airlines Chicago, IL, 60602
Now taking off: Your career Where do you want your career to take you? Chances are you can get there with United Airlines. Our environment is open, honest, and focused on our customers—and your success. So choose a career path. And rediscover what it's like to enjoy your job. Senior Analyst - Forecast and Analytics Chicago, IL Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGB...
Description Now taking off:Your career Where do you want your career to take you? Chances are you can get there with United Airlines. Our environment is open, honest, and focused on our customers—and your success. So choose a career path. And rediscover what it's like to enjoy your job. Senior Analyst - Forecast and Analytics Chicago, IL Equal Opportunity Employer – Minorities/Women/Veterans/...
UAL Corp Chicago, IL
Senior Analyst - Forecast and Analytics - Chicago, IL (Contact Centers)-WHQ00006258-JM Description Now taking off:Your career Where do you want your career to take you? Chances are you can get there with United Airlines. Our environment is open, honest, and focused on our customers—and your success. So choose a career path. And rediscover what it's like to enjoy your job. Senior Analyst - Fore...

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Business Career Tools

Call Center Business Analyst

Salaries

$32,500.00 - $94,500.00
Typical Salary for Call Center Business Analyst in Illinois
(357 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
46.3%
Some College Coursework Completed
19.2%
Master's
14%
Associates
10.9%
High School
4.4%
Certification
2.2%
(229 Respondents)
Source: Monster.com Careerbenchmarking Tool

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