Call Center Business Analyst Jobs in Maine
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Use Your Experience To Help Businesses Grow! This position will analyze the data gathered through Global Resources' Business Survey and consult with individual clients and recommend services that would benefit their business. Global Resources, LLC is the largest full-service business development firm serving small to mid-sized businesses throughout the US. Through the coordinated efforts of our co...
TD is a great organization powered by great people who want to make a difference every day. Our over 85,000 employees world-wide are a big part of what makes TD stand out from any other organization. Every day, we deliver legendary customer and client experiences to our approximately 19 million customers. We’re an award-winning organization that reinvests constantly to ensure future growth. We’re...
Location: 27 Northport Drive location (Portland, Maine) Requisition #: 2013-210 # of openings: 1 Description Position Summary: Martin’s Point has a state-of-the-art data warehouse containing data from all aspects of its operations. Utilizing standard data manipulation tools as well as the Cognos presentation layer toolset, the Informatics Department provides business intelligence services to Marti...
This is a government contract in support of the State of Maine through Tilson. Contractors are required to work onsite at the office located in Augusta, ME as there is no opportunity for remote work. Candidates must be eligible to work in the US on a W2 basis for consideration. Business Analyst - Multiple Levels The Business Analyst is responsible for the set of tasks and techniques used to work a...
PURPOSE OF ANNOUNCEMENT We are seeking a motivated individual interested in working with the Web/Data Management Team providing lateral support to DHHS and other agencies within State government. This unit supports JIRA/Confluence/Greenhopper, Cognos BI, HP Performance Center, SharePoint, data analytics and database support/consultation, management and support for the DHHS web presence, and small...
Do you love crunching numbers, analyzing data and problem-solving? Are you looking for an early-career position that offers great opportunity for growth and development? Manpower is currently seeking a Financial Analyst for an established financial institution in Camden! You will be working alongside executive management, gaining great exposure with the bank's leaders, and insight on the factors d...
Do you have a passion for working with technical data and a desire to be continuously learning? Are you experienced in providing meaningful data and financial analysis that helps drive efficiencies in the field of human resources? Manpower has a great contract opportunity for you in the Greater Portland area! Our client is the leading supplier of power semiconductors to the world. The technologies...
VIP Auto is a Maine based Tires and Services Company that has been around for over 50 years. We recently sold our parts division in order to partner with the 2nd largest parts company in the business. Since the partnership we are exploding in capacity and looking for the best Automotive Talent in the market place to support our 56 locations. We are financially strong and able to offer some of the...
As a Sr. Financial Analyst you will coordinate and streamline the financial planning, analysis, and reporting processes including: business reviews, monthly reporting, quarterly financial estimates, annual operating plans, and the financial components of strategic planning. Conduct complex financial analysis in making important business decisions. PRIMARY DUTIES AND RESPONSIBILITIES: â€¢ Participa...
Email Production Analyst Freeport, ME L.L.Bean is a values-based organization that cares about our employees' careers and lives as much as we care about satisfying our customers. It's a strategy that has worked since our founding 100 years ago in 1912 by Leon Leonwood Bean. We've grown from a small mailing list into a worldwide multi-channel business with retail locations throughout the United Sta...
URGENT: Please read the job description below. If this interests you, please send a MS-Word version copy of your updated resume (ASAP) along with your salary expectations, first available date and a telephone contact number: E-mail to ***** Please put the job title as your subject line: The recruiter in charge of this role is Deepti AFTER you have submitted your resume via e-mai...
Company: Central Maine Power (CMP) Department: Customer Service Job Title: Lead Analyst – Marketing & Sales Reports to: Director – Marketing & Sales Location: CMP-ME-Augusta Cross Company Responsibility: No Lead Analyst - Marketing and Sales (CMP 47260) Key Job Responsibilities: JOB SUMMARY: Scope of Work - Main duties, settings, geography, reporting relationships, other relationships: Leads data...
SEARCH EXTENDED- PROGRAMMER-ANALYST Maine State Legislature Legislative Information Technology Office Augusta, Maine The Maine Legislature's Office of Legislative Information Technology, a nonpartisan staff office of the Legislative Council, is seeking applicants for the position of Programmer Analyst to perform advanced information technology work involving the analysis, design, development and i...
Sr. Online Merchandiser Analyst Freeport, ME L.L.Bean has been a trusted source for quality apparel, reliable outdoor equipment and expert advice for over 100 years. Leon Leonwood Bean (L.L. Bean) founded his business in 1912 on a passion for the outdoors, a profound belief in honesty, and an unwavering commitment to quality and customer satisfaction. Since we opened for business, the principles o...
Location: 27 Northport Drive location (Portland, Maine) Requisition #: 2013-224 # of openings: 1 Description Financial Analyst - Portland Position Summary: This position is responsible for acquiring, developing, sorting and selecting, and reporting in appropriate formats analyses of various operational activities, such as payor contracting activities, practice data analysis, and health status adju...
health data Analyst II Descriptive Summary The Health Data AnalystII position plays a lead analytic support role in investigating, understanding, and addressing data issues that arise in delivering data and analytic services for internal and external customers. The position is responsible for:performing in-depth and ad-hoc analyses and routine quality assurance activities; serving as a resource to...
Scope of Work - Main duties, settings, geography, reporting relationships, other relationships: Leads data analysis and product and service design to achieve corporate objectives. Applies education and skills to complex business challenges. Leads strategy development and solution implementation to achieve corporate goals. Works seamlessly across departments and companies to design, develop and imp...
Description Manages assigned caseload of more complex Long Term Disability appeals. Utilizes specialty resources effectively including clinical, vocational and/or rehabilitative staff to achieve optimum outcomes for claims direction. Interacts with external customers including, but not limited to claimants, attorneys, clients and physicians to gather information and make decision on LTD appeals. A...
Description: Manages assigned caseload of more complex Long Term Disability appeals. Utilizes specialty resources effectively including clinical, vocational and/or rehabilitative staff to achieve optimum outcomes for claims direction. Interacts with external customers including, but not limited to claimants, attorneys, clients and physicians to gather information and make decision on LTD appeals....
Locations: Auburn, ME Mt. Laurel, NJ Greenville, SC Do you want to WOW! Customers everyday in a fun, fast-paced environment? Become a Call Center Representative at TD Bank, America's Most Convenient Bank! Job Requirements * Promotes strong and lasting Customer relationships through the Contact Center environment by providing quality Customer service and sales in an efficient and highly professiona...
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Call Center Business Analyst
$32,500.00 - $94,500.00
Typical Salary for Call Center Business Analyst in Maine
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Business Analyst
Maintains call center performance by determining business requirements; developing business applications and human resources strategies; monitoring and improving performance.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Monitors call center performance by analyzing performance statistics and financial results; evaluating staffing schedules to match call volumes; evaluating potential production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing changes.
Maintains consistent application by enforcing compliance to policies and procedures.