Call Center Business Analyst Jobs in Massachusetts

Currently, there are no Call Center Business Analyst jobs available in Massachusetts which match this search. You may wish to explore similar job titles on the Business jobs in Massachusetts page or view related jobs below.
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RESPONSIBILITIES: Our client is seeking a Call Center Analyst for their Boston, MA location. As a member of the IT Call Center team, this successful candidate will be responsible for the timely and professional execution of all tasks associated with providing excellent customer support relative to IT services, application, products, hardware, software, access, etc. in an IT Support Desk environm...
Business Analyst – Raytheon, Tewksbury, MA I am working with Raytheon Company and they are looking for a Business Analyst. You must be a US Citizen to apply. You will work for GeoLogics Corporation at the Raytheon office in Tewksbury, MA. This is a long term project. Job Description: The successful Business Analyst will work as part of a project team and with the customer to understand the Busin...
This position is located in our MA, Needham facility This role leads some of the Business Support functions in the Shared Financial Service center which includes performance measurements, Data Services and Customer Support. The position is involved with operations research and is responsible for measuring and analyzing processes across Shared Financial services and helping management identify opp...
The Business Analyst will be responsible for analysis of business processes and workflows, gathering and interpreting business requirements into use cases, or other suitable format, and contributing to business Quality Assurance at Copyright Clearance Center. RESPONSIBILITIES Analyze existing business processes and workflows and identifies product strengths and weaknesses and makes suggestions f...
Hi, Greetings from Fortira Inc........... We have an excellent opportunity “Business Analyst- Content Management” for our direct client. If this sounds interesting let me have the following details or do call me at 609-454-3209 Ext 103 Updated Resume: Available for the project: Rate per hour on W2(all inclusive): Current Location: Visa Status: Position Details: Business Analyst- Content M...
Description: We'll put you in the driver's seat on vital projects that have strategic importance to our mission of helping people lead healthier lives. Yes, we share a mission that inspires. We need your organizational talents and business discipline to help fuel ours. It's the opportunity to do your life's best work.(sm) Use your operational analytical skills to design/develop, program, maintai...
Next Step Living Boston, MA, 02298
Job Title: Call Center Telecommunications Business Analyst Department : Information Technology Manager : Director of Information Technology FLSA Status : Exempt Location : Boston, MA The Call Center Telecommunications Business Analyst is responsible for the development, implementation and support of call center technologies in order to improve how the customer interacts with Next Step Living....
Next Step Living Boston, MA, 02298
Job Title: Senior Network Administrator Department : Information Technology Manager : Director of Information Technology FLSA Status : Exempt Location : Boston, MA The Senior Network Administrator configures, maintains, and supports NSL’s network and server infrastructure as well as multiple cloud-based technologies. This position will serve as the technical lead and mentor for a team of IT S...
Business Operations Analyst PRINCIPAL DUTIES AND RESPONSIBILITIES Answering customer calls; previous call center experience would be a huge plus! This person would be validating customers over the phone by giving them a `special` code. Business analyst skills preferred if position evolves into more going forward but customer service/call center exp integral for now. Preferred Skills Analytical a...
Partners Healthcare System Boston, MA, 02298
About Our Organization As a not-for-profit organization, Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed ca...
Insulet Corporation Billerica, MA, 01821
The Senior Business Analyst is a critical member of the Commercial IT Team and reports to the Director of Commercial IT. Working in a dynamic, collaborative team environment, the successful candidate will support Insulet’s Commercial functions through business processes definition, analysis of business problems, analytics, proposal/design/configuration/implementation of technical solutions, and co...
Grand Circle Travel Boston, MA, 02298
Marketing Communication: -Attend Marketing Communication meetings with Brand Management and raise hot issues from the Contact Center -Provide feedback on the content of Marketing promotions prior to mailing -Provide feedback on potential barriers within the reservation system -Partner with Work Force Management to determine staffing requirements for upcoming promotions (volume, start and end d...
Bright Horizons Watertown, MA, 02472
Are you looking for the perfect hybrid role where you would blend your IT Project Manager/Business Analyst skills and your Marketing passion into the perfect role? Our marketing team is growing and we are looking for a talented individual to be the next Marketing Technology Project Manager to lead our marketing department into unchartered territory! As the Marketing Technology Project Manager you...
Liberty Mutual Boston, MA
Senior Business Analyst-Claims Analytics-55681 Description Advance your career at Liberty Mutual Insurance- A Fortune 100 Company! As a Senior Business Analyst you will perform business research that's designed to improve business processes and support decisions that contribute to the growth of profitable business. This is a highly visible role in Personal Insurance Claims, providing support fo...
UnitedHealth Group Inc. Boston, MA, 02298
We'll put you in the driver's seat on vital projects that have strategic importance to our mission of helping people lead healthier lives. Yes, we share a mission that inspires. We need your organizational talents and business discipline to help fuel ours. It's the opportunity to do your life's best work.(sm) Use your operational analytical skills to design/develop, program, maintain and publish ...
Liberty Mutual Holding Company Inc. Boston, MA, 02298
Advance your career at Liberty Mutual Insurance- A Fortune 100 Company! As a Senior Business Analyst you will perform business research that's designed to improve business processes and support decisions that contribute to the growth of profitable business. This is a highly visible role in Personal Insurance Claims, providing support for a range of stakeholders from senior leaders to front-line m...
Sanofi-Aventis Bridgewater, MA
Sanofi, an integrated global healthcare leader, discovers, develops and distributes therapeutic solutions focused on patients’ needs. Sanofi has core strengths in the field of healthcare with seven growth platforms: diabetes solutions, human vaccines, innovative drugs, consumer healthcare, emerging markets, animal health and the new Genzyme. Sanofi US At Sanofi US, we are committed to the growth...
Sanofi-Aventis Bridgewater, MA
Sanofi, an integrated global healthcare leader, discovers, develops and distributes therapeutic solutions focused on patients’ needs. Sanofi has core strengths in the field of healthcare with seven growth platforms: diabetes solutions, human vaccines, innovative drugs, consumer healthcare, emerging markets, animal health and the new Genzyme. Sanofi US At Sanofi US, we are committed to the growth...
TITLE: Siebel Analyst-DSAC-305142 LOCATION: Waltham, MA. COMPANY INTRODUCTION: Dassault Systèmes, the 3D Experience Company, provides business and people with virtual universes to imagine sustainable innovations. Its world-leading solutions transform the way products are designed, produced, and supported. Dassault Systèmes’ collaborative solutions foster social innovation, expanding possibilitie...
Sapient Corporation Boston, MA, 02298
Welcome to SapientNitro. We're an agency changing the game -- redefining the way that brands engage consumers by creating compelling stories and experiences that attract and resonate across an ever-evolving landscape. Our work pushes past boundaries and channels. It wins awards. But most importantly, it makes an impact for our clients and their customers and makes us excited to step through the do...

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Business Career Tools

Call Center Business Analyst

Salaries

$32,500.00 - $94,500.00
Typical Salary for Call Center Business Analyst in Massachusetts
(356 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
46.5%
Some College Coursework Completed
19.3%
Master's
13.6%
Associates
11%
High School
4.4%
Certification
2.2%
(228 Respondents)
Source: Monster.com Careerbenchmarking Tool

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