Call Center Business Analyst Jobs in Massachusetts

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154 Massachusetts Call Center Business Analyst jobs found on Monster.

Jobs 1 to 20 of 154
Mercer is a global consulting leader in talent, health, retirement and investments. Mercer helps clients around the world advance the health, wealth and performance of their most vital asset – their people. Mercer's 20,000 employees are based in more than 40 countries. If you thrive on challenge, are passionate about ideas, love solving problems and truly enjoy connecting with people, we encourage...
Mercer is a global consulting leader in talent, health, retirement and investments. Mercer helps clients around the world advance the health, wealth and performance of their most vital asset – their people. Mercer's 20,000 employees are based in more than 40 countries. If you thrive on challenge, are passionate about ideas, love solving problems and truly enjoy connecting with people, we encourage...
Beth Israel Deaconess Medical Center Boston, MA
Job Summary: Leverages software applications to design solutions, perform detailed data mapping and analysis, and produce business, research or clinical intelligence. Essential Responsibilities: Maintains integrity & quality of data & assures data conformity meets operational requirements and goals. Assists in planning, establishing & monitoring criteria for data collection. Trains department staf...
SmartRecruiters Boston, MA
Call Center Analyst Boston, MA Company Description Who We Are Founded by industry veterans Drs. Ido and Roy Schoenberg, American Well’s mission is to improve access to quality care and make it more affordable and transparent for consumers. We do this by using mobile and web technology to remove barriers such as distance, mobility, and time. What We Do American Well offers software, services,...
Job Summary: Leverages software applications to design solutions, perform detailed data mapping and analysis, and produce business, research or clinical intelligence. Essential Responsibilities: Maintains integrity & quality of data & assures data conformity meets operational requirements and goals. Assists in planning, establishing & monitoring criteria for data collection. Trains department st...
SmartRecruiters Boston, MA
Call Center Analyst Boston, MA Company Description Who We Are Founded by industry veterans Drs. Ido and Roy Schoenberg, American Well’s mission is to improve access to quality care and make it more affordable and transparent for consumers. We do this by using mobile and web technology to remove barriers such as distance, mobility, and time. What We Do American Well offers software, services,...
The Power of More Join a community of trailblazers who are changing the way people live. Take advantage of a stellar training program that will propel your career forward in record time. Connect with a tight-knit network of men and women who are just as passionate about the environment as they are about reaching — and surpassing — their career goals. When you join the Power team — more than 1,30...
The Power of More Join a community of trailblazers who are changing the way people live. Take advantage of a stellar training program that will propel your career forward in record time. Connect with a tight-knit network of men and women who are just as passionate about the environment as they are about reaching — and surpassing — their career goals. When you join the Power team — more than 1,30...
The Power of More Join a community of trailblazers who are changing the way people live. Take advantage of a stellar training program that will propel your career forward in record time. Connect with a tight-knit network of men and women who are just as passionate about the environment as they are about reaching — and surpassing — their career goals. When you join the Power team — more than 1,30...
The Power of More Join a community of trailblazers who are changing the way people live. Take advantage of a stellar training program that will propel your career forward in record time. Connect with a tight-knit network of men and women who are just as passionate about the environment as they are about reaching — and surpassing — their career goals. When you join the Power team — more than 1,30...
The Power of More Join a community of trailblazers who are changing the way people live. Take advantage of a stellar training program that will propel your career forward in record time. Connect with a tight-knit network of men and women who are just as passionate about the environment as they are about reaching — and surpassing — their career goals. When you join the Power team — more than 1,30...
General Description: The Senior Contact Center engineer role is responsible for designing, managing, and implementing the contact center infrastructure associated with Juniper Networks facilities. This individual applies advanced subject matter knowledge to complex business issues, and is regarded as a subject matter expert. The expert contributes or exercises significant judgment to determine the...
Job Title: Infrastructure Engineer Reports To: Director of Information Technology Department: Technology FLSA Status: Exempt Location: MA - Boston The Infrastructure Engineer Role The Infrastructure Engineer is responsible for the overall delivery and uptime of Next Step Living’s network and server infrastructure in addition to multiple cloud-based technologies. This position will serve as t...
At Presidio, we think, architect, implement and support the practical reality of IT every day. We bring together the best minds in the industry to deliver IT excellence and support the answers to our clients’ IT challenges. As one of the largest IT-as-a-Service solution providers in the U.S., we combine experience and stability with regional expertise and the unique ability to cover local and glob...
Marketing Communication: -Attend Marketing Communication meetings with Brand Management and raise hot issues from the Contact Center -Provide feedback on the content of Marketing promotions prior to mailing -Provide feedback on potential barriers within the reservation system -Partner with Work Force Management to determine staffing requirements for upcoming promotions (volume, start and end d...
SUMMARY: The Consumer Care Business Analyst will work with the Consumer Care management team to generate and/or analyze ad hoc reports for the department and business partners, as well as collaborate with our Business Intelligence team on data warehouse queries to help improve overall planning and reporting. The successful candidate will have the appropriate business area knowledge and demonstrate...
Career Opportunity: Telecommunications Analyst The Telecommunications Analyst performs a variety of telecommunications, IT and center analytic, and project management functions. The Analyst plays a key role in the strategic and tactical performance of the MASCO Services Call Center and is responsible for creating the Center’s staffing requirements. The Analyst performs routine programming and adm...
General Summary/Overview Statement The Senior Business Analyst reports directly to the Director, MGPO/PBO Revenue Systems. S/he is part of a team dedicated to the analysis, optimization, support, and process improvements related to the revenue cycle systems utilized by the MGPO Professional Billing Office (PBO). This individual will be responsible for the Epic Resolute Professional Billing applic...
Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career. By joining Accenture you can make great ideas hap...
Senior Business Analyst PI Claims Workforce Management Process Team Do you enjoy driving business research, steering data analytics, and creating process improvements for a core business function? Are you interested in joining a team that works on the cross-functional, high-priority projects of Claims home office and field leadership? The Workforce Management (WFM) department within Personal In...

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