Minnesota
Call Center Business Analyst Jobs in Minnesota
16 Minnesota Call Center Business Analyst jobs found on Monster.
Contact Center Volume Analyst Job McAfee Date:Apr 17, 2013 Location:Saint Paul, MN, US About the Role and Responsibilities Location: St. Paul, MN About the Role: The McAfee Contact Volume Analyst is responsible for the day to day scheduling and administration of the contact center. The analyst position will monitor intra-day performance of the operation and will interface with leadership of the su...
UnitedHealth Group
Multiple
Description: Position Description: UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work. Primary Responsibilities: D...
Digital River, founded in 1994, is a global leader in cloud commerce outsourcing that builds and manages online businesses for more than 40,000 software publishers, manufacturers, distributors, and online retailers. Its multi-channel commerce solution, which supports both direct and indirect sales, is designed to help companies of all sizes maximize online revenues as well as reduce the costs and...
Description: Position Description: As a Tech Support Analyst you would work as a part of a dynamic team involved with providing technical support and issue resolution to internal and external customers which may include users of all types and skill levels. Responsibilities may also include security access processing, ID tracking, maintenance of reporting logs, password reset assistance, PC hardwar...
Description: Position Description: As a Tech Support Analyst you would work as a part of a dynamic team involved with providing technical support and issue resolution to internal and external customers which may include users of all types and skill levels. Responsibilities may also include security access processing, ID tracking, maintenance of reporting logs, password reset assistance, PC hardwar...
Job Title: Sr Workforce Management (WFM) and Data Analyst Functional Area: Customer Service Division: Shared Services Location: Minnesota-Eagan Country: United States Employment Status: Full Time Job Description: Ecolab’s North America Customer Service (NACS) group manages over 5 million calls per year and over 400 employees, operating 7 days a week, 24 hours a day. As the Senior WorkForce Managem...
MDI Achieve is leading the way to person-centered care with MatrixCare, the premium EHR solution for the eldercare community. Our integrated clinical, financial and global solutions enable eldercare centers to improve quality of care, simplify documentation and improe business operations. Over 100,000 end users rely on MatrixCare, certified as an Electronic Health Record by CCHIT. Software Support...
Concur (NASDAQ: CNQR) is a leading provider of travel and expense management solutions. As a Software-as-a-Service (SaaS) provider, Concur's easy-to-use cloud-based and mobile solutions help companies and their employees control costs and save time. By driving innovation in the travel and expense industry, Concur is on a mission to create The Perfect Business Tripfor both the individual traveler a...
MDI Achieve: Leveraging Technology to Improve Quality of Life in the Eldercare Continuum MDI Achieve is leading the way to person-centered care with MatrixCare the premium EHR solution for the eldercare community. Our integrated clinical, financial and global solutions enable eldercare centers to improve quality of care, simplify documentation and improve business operations. Over 100,000 end user...
UnitedHealth Group
Multiple
Description: You're empowered to do your best! Use your Sharp Analytical Skill to help us conduct and manage outcomes of various studies which include reviewing, forecasting, trending, and presenting information for operational and business planning! Support short and long term operational/strategic business activities - by developing, enhancing and maintaining operational information and models....
UnitedHealth Group
Multiple
Description: You're empowered to do your best! Use your Sharp Analytical Skill to help us conduct and manage outcomes of various studies which include reviewing, forecasting, trending, and presenting information for operational and business planning! Support short and long term operational/strategic business activities - by developing, enhancing and maintaining operational information and models....
Description: Position Description: Positions in this function provide local technical support to UnitedHealth Groups computer user community. Includes installations, upgrades, computing problem resolution, diagnosis of issue severity, recovery and project implementation. What makes your technology career greater with UnitedHealth Group? You'll have the most opportunities to grow and develop. We in...
Description: Position Description: Positions in this function provide local technical support to UnitedHealth Groups computer user community. Includes installations, upgrades, computing problem resolution, diagnosis of issue severity, recovery and project implementation. Coordinates other's activities.What makes your technology career greater with UnitedHealth Group? You'll have the most opportuni...
Job_Other_Compensation: We have an immediate need for a Cisco Network Engineer JOB DESCRIPTION Our direct client is seeking a skilled Cisco Network Engineer for a long term contract (possible contract-to-hire) position. Qualifications include: • 5 - 7 years proven engineering expertise with Cisco networking infrastructure • Experience designing, implementing and supporting Cisco LAN/WAN techno...
Vaco Technology's Federal client is seeking a highly skilled AVAYA Telecommunications Engineer III. for a 6 month project. Must have experiencw with Avaya Communications Manager, Avaya Modular Messaging, and Avaya Session Manager. US citizens and those authorized to work in the US with 3+ years of residency are encouraged to apply. We are unable to sponsor H1b candidates at this time The purpose i...
CenturyLink is the third largest telecommunications company in the United States. The company provides broadband, voice and wireless services to consumers and businesses across the country and advanced entertainment services under the CenturyLink™ Prism™ TV and DIRECTV brands. In addition, the company provides data, voice and managed services to business, government and wholesale customers in loca...
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Call Center Business Analyst
Salaries
$32,100.00 - $94,500.00
Typical Salary for Call Center Business Analyst in Minnesota
(352 Respondents)
Source: Monster.com Careerbenchmarking Tool
Education / Training
Bachelor's
46.2%
Some College Coursework Completed
19.6%
Master's
13.8%
Associates
11.1%
High School
4%
Certification
2.2%
(225 Respondents)
Source: Monster.com Careerbenchmarking Tool
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Responding to job listings once meant a call or email acknowledgement in return. Now, with so many applicants, you're more likely to hear nothing. Why?...
