Call Center Business Analyst Jobs in Missouri
Currently, there are no Call Center Business Analyst jobs available in Missouri which match this search. You may wish to explore similar job titles on the Business jobs in Missouri page or view related jobs below.
Intelliteach is a global service provider that offers a full range of business process outsourcing for IT and accounting professionals within the legal and accounting industries. We create and develop cutting edge software and applications in support of our services through an in house development team. Successful candidates will share our values and have an interest in working with the latest tec...
Job Summary: Ascension Information Services (AIS) and the Ministry Intelligence Center (MIC) is seeking a mid-level Solution Development Senior Analyst to participate in the development efforts for the MIC program. This program covers the development of a data warehouse, and business intelligent dashboards. Responsibilities: This Systems Analyst's duties will include the following: Code design...
Ironbow Kansas City, MO, 64126
Overview: Iron Bow is currently looking for a Techical Assistance Center Analyst Responsibilities: The Technical Assistance Center Analyst is an IT professional with system administration/ customer service skills applicable to an Enterprise Data Center experience. Server exposure or familiarity with (Windows 2003-2008-2012, ESX, Linux, VCenter) is required. Exposure or familiarity with hardwar...
Job Summary: Ascension Information Services (AIS) and the Ministry Intelligence Center (MIC) are seeking a Solution Development Lead Analyst to participate in the development and data analysis efforts for the MIC program. This program covers the development and maintenance of a data warehouse and business intelligence dashboards. Responsibilities: Integrating data from multiple sources and perf...
JOB SUMMARY Contributes to Charter’s success by ensuring business needs are realized through analysis and reporting activities created for the Customer Operations organization. Responsible for gathering data from various systems and sources to perform financial analysis, trending, forecasting, and business impact analysis. Reviews data for Customer Care operations, programs and initiatives that s...
SuddenLink Communications Saint Louis, MO, 63150
Suddenlink's Business Intelligence group provides reporting and business analytics around all aspects of the company’s performance. Whether it is creating a visualization story to explore call center data or providing a standardized report detailing the monthly subscriber performance, the management reporting group is responsible for getting actionable, drill able and easy to use reporting into th...
CITI O'fallon, MO
Description Requirement Elicitation (ability to proactively draw out requirements from stakeholders). - Requirements Analysis, Documentation and Modeling (ability to analyze, categorize, document, prioritize, validate and obtain signoff for requirements. Knowledge of modeling techniques, management tools). - Requirement Planning and Management (project management techniques, process and reporting...
Levi, Ray & Shoup, Inc. Saint Louis, MO, 63150
Looking for more than just another assignment? We're looking for you! This isn't just another assignment, but a real opportunity and a challenge for the right person. LRS Consulting Services is seeking an experienced Business Analyst for a contract that will go through 2014 (with possible extensions) in St. Louis, MO. LRS Consulting Services has been delivering the highest quality consultants to o...
Parallon Business Solutions Kansas City, MO
Description Summary of Duties: The Physician Support Coordinator serves as a primary HCA IT&S contact point for physicians and physician offices. Primary responsibilities include the establishment and ongoing management of relationships with physicians and their office staff, coordination of implementation, training, support, and ongoing maintenance of all HCA systems deployed to physicians and t...
Health One Kansas City, MO
Physician Support Coordinator - Research Medical Center - Mid America Division ( Job Number: 25024-7273 ) Work Location : United States-Missouri-Kansas City-Research Medical Center Schedule : Full-time Description Summary of Duties: The Physician Support Coordinator serves as a primary HCA IT&S contact point for physicians and physician offices. Primary responsibilities include the establishme...
Description: Position Description: Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healt...
Scottrade Saint Louis, MO, 63150
The main purpose of this position is to assist in the maintenance and administration of the Workforce Management (WFM) software used to generate call volume forecasts, staffing requirements and associate’s weekly schedules. addition, to assist the department’s data analyst in creating and maintaining daily, weekly, monthly, and quarterly reports on Service Center Key Performance Indicators for rev...
They must have 1-2 years work experience in an IT support call center environment. Candidate must demonstrate knowledge and abilities in the following: 1. Focus – The ability to remain focused on what is important to the business despite distractions. Commitment to team/department/company; understanding the service desk’s role in this environment 2. Problem Solving – The ability to identify and ...
Savvis Town And Country, MO
CenturyLink Technology Solutions, which operated as Savvis until Jan. 21, 2014, delivers innovative managed services for global businesses on virtual, dedicated and colocation platforms. With deep IT infrastructure experience and an advanced network at the foundation, CenturyLink Technology Solutions services are enhanced by flexible automation and customization choices, enabling enterprises to fo...
Kansas City based manufacturer is expanding due to long-term growth/expansion. They are seeking to hire a Senior Oracle (JD Edwards)/E1 Developer/Business Systems Analyst. This person will be tasked to design, develop, test, implement and support the technical solutions within the Oracle JD Edwards EnterpriseOne ERP system as well as other business applications for the functional areas of manufact...
For immediate consideration please send your resume to ***** Help Desk Analyst The Sr. Service Desk Analyst position provides assessment and resolution of incidents across the computing environment. The analyst must be able to work at a fast-pace while providing high-quality troubleshooting and technical assistance in order to bring about a satisfactory resolution to our cus...
Duties will include interviewing customers, users, and other stakeholders, documenting requirements definition sessions, analyzing documentation, maintaining the project’s analysis knowledge base, writing use cases, mocking up web-pages, and developing process flows and activity diagrams. Candidate should be experienced with facilitating client interview sessions and directly participating in det...
Overview: TheBaan Developerwill provide programming expertise in the required areas. The position’s responsibilities include developing new functionality based on the specifications provided by senior developer or functional consultants. This position will also assist senior developer is carrying out day to day support activities. TheSR Baan Developerprovides senior level expert technical consul...
JOB SUMMARY Responsible for analyzing call volume trends, preparing forecasts and providing scheduling recommendations for Charter contact centers. ESSENTIAL FUNCTIONS OF THE POSITION Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork Develop and maintain a comprehensive forecasting and scheduling model, using W...
Charter Communications Inc. ST LOUIS, MO
Description JOB SUMMARY Responsible for analyzing call volume trends, preparing forecasts and providing scheduling recommendations for Charter contact centers. ESSENTIAL FUNCTIONS OF THE POSITION Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork Develop and maintain a comprehensive forecasting and scheduling m...
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Business Career Tools
Call Center Business Analyst
$32,500.00 - $94,500.00
Typical Salary for Call Center Business Analyst in Missouri
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Business Analyst
Maintains call center performance by determining business requirements; developing business applications and human resources strategies; monitoring and improving performance.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Maintains applications database by entering technical problem identification and resolution data.
Collaborates with call center managers and supervisors on a daily basis to define requirements, processes and execution of strategies to manage contract center performance.
Popular Call Center Business Analyst Articles
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