Call Center Business Analyst Jobs in New Jersey

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12 New Jersey Call Center Business Analyst jobs found on Monster.

Jobs 1 to 12 of 12
Get referred to the job Schedule: Full-time Organization: Digital Interactive Delivery Location: New York, New Jersey Travel: 30% (Monday - Friday) The digital revolution is changing everything. It’s everywhere – transforming how we work and play. Are you reacting to the disruption each day or are you leading the way as a digital disrupter? Accenture Digital is driving these exciting changes and b...
If you thrive in a fast-paced, developmental, fun environment, are passionate about coaching and developing people and helping provide a high quality customer experience through evaluating and improving internal sales and customer support operations, then this is the perfect opportunity for you! With goals of increasing conversion, improving customer experience and driving compliance in key areas,...
The Senior Web Analyst position is responsible for reporting and insights in support of optimizing the performance of Vonage’s online support channels, including the Online Account and Online Support site. This position provides analytics and insights to help drive decision making and support the continuous improvement of the online support channels. Key responsibilities will focus on understandin...
Ikaria is a fully-integrated biotherapeutics company focused on developing and commercializing innovative therapeutics and interventions designed to meet the significant unmet needs of critically ill patients. This position, Senior Financial Analyst, supports the Financial Planning and Analysis group primarily Sales & Marketing/Business Analysis as well as R&D/Manufacturing & Distribution. The pur...
Brief Description of Role: · Experience in a large enterprise networking environment. · Provide Tier-1 incident response analysis and support. · Escalate issues to Tier-2 and follow up as required. · Identify and remediate any threats and/or vulnerabilities. · Document incident results and report details through ticketing system. · Research, analyze and understand log sources from security and net...
Responsibilities At Verizon, we innovate constantly to help the biggest names in business do business – quicker and smarter. It takes vision. It takes focus. And we apply both every bit as much to the way we do business too. The brightest minds, the latest technologies and pioneering processes are combining to enhance this critical business function at our Center for Excellence. We’re finding new...
Job Responsibilities: · Conducted stress, sanity and regression testing during each deliverable to IVR QA environment. · Used Quick tap to record the calls and updated the results as needed into the database. · Extracted data to test various IVR call flows · Used Mercury Quality Center to test, retest, log defects, bug tracking and closing defects as needed. · Escalated issues and risks that were...
At mPower Software Services, our goal is to be the most respected IT solutions provider and technology services Company.We consistently deliver exceptional IT services with superior results to each of our clients. We accomplish this by retaining highly skilled employees, then motivating them to ever greater levels of technical excellence, integrity, achievement, passion, performance and profession...
Reliance Unlimited is a privately owned sales and marketing firm developed on the belief that an approach based on personal communication will always be more effective than the latest technology craze. We are a business focused on the understanding that our people are our future. We strive to provide an entrepreneurial environment dedicated to developing successful business leaders. Our success as...
Excellent full time opportunity for a Genesys Routing Specialist with routing strategies and Orchestration skills! Modis is one of the largest Information Technology Staffing companies. Come join our experienced team and enjoy the competitive advantages of working with us. We offer access to local positions that are specifically matched to your career parameters. Please contact me to discuss this...
Our direct financial client in Pennington NJ is looking for a .NET architect/Lead as per the following details. Long term contract. Please email your resume to:***** or call 201-9571745 Client side Java script framework is important/must be on W2 Client-side focused application architect / lead developer for a major contact center application platform that integrates and aggregates c...
Responsibilities This position will have channel ownership and accountability for the design requirements, implementation, and testing of development and enhancement work completed within the My FiOS Mobile app, m.verizon.com and/or verizon.com self-service support channels. The incumbent must be able to work with limited guidance and develop comprehensive solutions to complex business problems th...
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Business Career Tools

Call Center Business Analyst

Salaries

$32,500.00 - $94,500.00
Typical Salary for Call Center Business Analyst in New Jersey
(355 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
46.5%
Some College Coursework Completed
19.3%
Master's
13.6%
Associates
11%
High School
4.4%
Certification
2.2%
(228 Respondents)
Source: Monster.com Careerbenchmarking Tool
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